Turtle Beach Resort
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Turtle Beach Resort

Experience Turtle Beach Resort, a 4-star hotel in Mermaid Beach. Highly rated at 8.2/10 from 103 guests, it delivers exceptional comfort at a great value, with rates from $111.

Rooms

Standard Room

Quadruple Apartment Three Bedrooms

1 Bedroom Apartment - Kids Club Escape Package

Check-In & Check-Out

From 15:00 until 10:00

Nearby Attractions

Putt Putt Mermaid Beach: 0.81 km away

Miami Marketta: 1.46 km away

Lifeguard Tower 25 (Hilda Street): 0.56 km away

Hotel Features

For Your Relaxation: Pool, Sauna, and Bowling alley

Pets policy: No pets allowed.

Dining & Drinks: Cafe, Restaurant, Bar

Turtle Beach Resort

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Highlights
Outdoor heated pool
Ideal location
Tennis
Free water park access
Tropical vibes
+3 more
Amenities
All amenities
Property Description
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Family friendly resort with multiple pools, activities and a gym. Friendly and knowledgeable staff.
Surroundings
Airport: Gold Coast Airport
(13.6 miles)
Train: Robina
(5.1 miles)
Train: Varsity Lakes Station
(5.8 miles)
Landmarks: Lifeguard Tower 25 (Hilda Street)
(1850 ft)
Landmarks: Putt Putt Mermaid Beach
(2650 ft)
Landmarks: Miami Marketta
(4800 ft)
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1

Apartment

Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed ● Living Room:2 Sofa bed
Free Wi-Fi
Air conditioning
Private entrance
Conditioner
Shampoo
Room Details
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1

2 Bedroom Apartment - Kids Club Escape Package

2 Single bed
Free Wi-Fi
Air conditioning
Private entrance
Conditioner
Shampoo
Room Details
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8

2 Bedroom Superior Apartment - Kids Club Escape Package

Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed
Free Wi-Fi
Air conditioning
Private entrance
Conditioner
Shampoo
Room Details
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1

Two-Bedroom Apartment with Resort View

Bedroom 1:1 Bunk bed ● Bedroom 2:1 King bed
Has window
Free Wi-Fi
Air conditioning
Private entrance
Conditioner
Shampoo
Room Details
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6

1 Bedroom Apartment - Kids Club Escape Package

1 Queen bed
Free Wi-Fi
Air conditioning
Private entrance
Conditioner
Shampoo
Room Details
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15

Two Bedroom Apartment

Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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9

One Bedroom Apartment

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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17

Two Bedroom Family Suite

1 Queen bed and 2 Bunk bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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14

One Bedroom Superior Apartment

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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24

Two Bedroom Superior Apartment

Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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3

1 Bedroom Superior Apartment - Kids Club Escape Package

1 Queen bed
Free Wi-Fi
Air conditioning
Private entrance
Conditioner
Shampoo
Room Details
Check Availability
25

Three Bedroom Apartment

Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed ● Bedroom 3:2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Average for similar properties in Mermaid Beach
Guest User
April 25, 2026
Family friendly resort with multiple pools, activities and a gym. Friendly and knowledgeable staff.
maccadeath
June 2, 2026
Great place with a water park and mini golf golf course around the hotel property
Guest User
February 15, 2026
A great place for family fun, especially with younger kids. The big water slide pool was under maintenance during our stay so we were restricted to a single slide pool which was still fun but got very busy at times. We weren't told of the shutdown of the bigger water slide pool. Some activities are charged separately to the hotel booking which added unexpected expense. The room was nice with facilities typically found in apartments. There was no room cleaning or restocking of toiletries etc. You could purchase additional stock at the main desk or buy elsewhere. It is a huge complex and despite maps and directions from staff, was difficult to find your way to facilities at the other end of the complex due to the maze of walkways and lack of signage. In our case, we did not locate the cafe or kids play ground and cinema which were apparently located at the other end of the complex. The gardens are nice and well maintained and staff were pleasant. Overall we enjoyed our stay.
Guest User
February 13, 2024
The location of the hotel is okay. If you are not traveling by car, it is very convenient to take the bus. In addition, the room is also suitable for cooking and has a full set of kitchen utensils. The bad thing is that the sofa looks too dirty and smells bad, and the quilt on the bed looks old and unclean.
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Guest User
August 1, 2023
The staff was very nice and helpful. The resort is perfect for families with children. We had a room in the adult pool area, which was very quiet. A few minutes walk from the beach and walking distance from woolworths.
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Karen
April 10, 2026
This is what I would expect from a 3 maybe star place. Pay for towels, old, no dining options etc, not enough BBQs. Stairs to everywhere etc. quite a few pools - ok. Activities more geared to younger kids not 9 and above other than swimming. Would choose somewhere else next time.
Stephen
March 14, 2026
The pools were great for the kids. The onsite restaurant was good and convenient. There was also a Woolworths next door.
JESSICA
March 11, 2026
Accommodation and facilities were amazing. My kids 2 and 4 loved it even though we had rain for 2 days. Transport via shuttle to theme parks was great, there was also good access to public transport and beach
Rachel
March 8, 2026
Great weekend Ageing resort but apartment was clean with renovated bathroom and kitchen, crisp clean linen and good quality kitchen items. Pools awesome Splash oool amazing Down side - sooo many cockroaches around after dark Parents seen vaping and drinking from glass around pools - no one checking Had a great weekend though, restaurant really good, nice staff

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 07:00–10:00

Front desk hours: [Mon-Thurs, Sun]07:00–19:00

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleA la carte
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$200.00 (approx. $138.44) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.

Pets
Pets are not allowed

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

Local hotel name: Turtle Beach Resort
  • Opened: 2001
  • Renovated: 2010
  • Number of Rooms: 422
Phone:+61-7-55956666
Email:res@turtlebeach.com.au

You might be wondering

What landmarks are near Turtle Beach Resort?

Nearby attractions to Turtle Beach Resort include Lifeguard Tower 25 (Hilda Street), just 1850 ft from your search (straight-line distance) away.

Does Turtle Beach Resort have a pool?

Yes, Turtle Beach Resort has a swimming pool for guests.

Where is Turtle Beach Resort located?

The hotel is located at 2346 Gold Coast Hwy.

Does Turtle Beach Resort offer airport transfer services?

Yes, Turtle Beach Resort offers Airport pick-up service, Airport drop-off service for guests. We recommend calling ahead to confirm availability and pricing.

Are pets allowed at Turtle Beach Resort?

No, pets aren’t allowed at Turtle Beach Resort.

How much does it cost to stay at Turtle Beach Resort?

Room rates at Turtle Beach Resort vary based on dates, hotel policy, and other factors. Enter your travel dates to check current prices.

What are the check-in and check-out times at Turtle Beach Resort?

Check-in at Turtle Beach Resort starts at 15:00-24:00, and check-out is at 10:00.

About This Property

Nearest AirportGold Coast Airport
Distance to Airport21.95KM
Nearest Train StationRobina
Distance to Train Station8.25KM
Average Price FromUSD294
Hotel Star Rating4