Hotel Cecil Metz Gare

The hotel is very outdated. It was excessively hot. The cleanliness is appalling: a clump of the previous guest's hair was left next to the sink, the floor was dusty and dirty, and the sheets were stained. The bed wasn't made; a sheet was barely unfolded on the mattress. The shower pressure was extremely weak; don't expect to wash your hair. Breakfast was included, but it was a simple tray with two slices of cheap white bread and some frozen mini croissants that had clearly been baked the day before.

C'est un hôtel à fuir, j'étais au dernier étage, il n'y a même plus d'extincteur dans le couloir, la propreté est plus que douteuse, il n'y a du Wifi qu'au rez de chaussée (sur leur site ils se ventent d'avoir du Wifi à l'hôtel, le parking est payant (pas dit sur leur site), la machine à café pour le petit déjeuner ne fonctionne pas correctement...... Je rappelle qu'ils sont soit disant un 3***

Das Personal ist super freundlich, alles gut, die lobby ist einladend, Frühstück total o..k. und der Café schmeckt sehr gut. Leider funktioniert das WLAN nur in der lobby

Kein Internet, schmutziges WC, kein Zimmerservice

The price is good, as is the location near the train station and many bus stops. The room with a balcony and bed is also okay. The staff is friendly and tries to address the shortcomings. The TV is okay, but since it mainly shows French channels, even though Canal+ is listed, none of them work, including RTL+. However, you can watch ARD and the other major channels. It wouldn't be so bad if there was Wi-Fi in the room, but as it is, you're dependent on it. The downside: no Wi-Fi available. A rather old-looking sign by the elevator indicates that Wi-Fi is only available at reception. The toilet has no door, only curtains, and our bathroom was constantly flooded because water leaked from the bottom of the toilet. There was no toilet brush. The heating, even though it was switched off, ran loudly all night due to the main pipe running through the room. Sleeping was nearly impossible. The shower was very cramped. Breakfast: no buffet; you received a tray with three slices of toast, two butters, two jams, and two cream cheeses. On the first day, there was one egg, but on the second day, we didn't get one. The toaster, like many things in the hotel, was broken. The coffee machine was fine, and they had juice. Better to book without breakfast. Safety: I didn't see any smoke detectors or sprinkler systems in the hotel, either in the room or in the hallway. Is this not a requirement in France? The fact that they're missing is evident from the entrance area; there's no fire alarm system to be seen. This hotel really needs to invest some money.

This hotel is unworthy of even one star. So, three stars... no air conditioning, beds comparable to camp beds, and an antiquated bathroom. But the worst part: a stained carpet, leaky faucets, and to top it all off, a duvet that hadn't been changed and had vomit stains... in short, avoid it at all costs. Our children refused to sleep the second night in this place. We asked for a refund for the second night but received no response. Not even a friendly one. They even managed to profit from the tourist tax...