Campos Elíseos 252, Polanco, Chapultepec, Miguel Hidalgo, Mexico City, Federal District, 11560, MexicoView hotel details
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Guest Reviews of W Mexico City
8.1/10
Very good
114 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.2
Amenities7.7
Service8.3
Cleanliness8.0
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All reviews(114)
Positive reviews(12)
Reviews with photos/video(4)
Negative reviews(2)
Anonymous User
Wonderful Two Queen Room
Stayed in Oct 2025
Traveling with friends
2 reviews
1.0/10
Posted on Nov 13, 2025
The W Hotel oversold rooms, which were expensive and not worth the price, with extremely low cost-performance. The room was poorly soundproofed and extremely noisy due to its proximity to the street. Even with earplugs, the deafening honking of cars and motorcycles made it impossible to sleep. I had to explore Mexico City the next morning, and my head was throbbing with pain; I almost had a mental breakdown.
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Guest User
Wonderful King Room
Stayed in Nov 2024
Couple
12 reviews
6.5/10
Posted on Jan 3, 2025
The hotel is not up to W standards. The staff is very friendly, the breakfast is good but basic, the spa is very small, the rooms are old.
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Haboluoneifanrenkuan
Wonderful King Room
Stayed in Oct 2024
Solo traveler
4 reviews
6.0/10
Posted on Nov 10, 2024
Normally I don't comment, but at this price, you must avoid the W in Melbourne. I paid almost 4️⃣oo🔪, and when I complained to the front desk that the price and room did not match, the front desk said they received 2️⃣2️⃣o🔪. The middleman's fee is too high. Even if the price at the front desk is much better, you can choose the Hyatt next door.
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Guest User
Wonderful Two Queen Room
Stayed in Mar 2024
Business traveler
27 reviews
7.5/10
Posted on Jul 20, 2024
It is two levels lower than the W Hotel in China.
The safety of the wealthy area is beyond doubt.
It can only be said that Mexico has its own national conditions.
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Guest User
Wonderful King Room
Stayed in Aug 2024
Business traveler
65 reviews
10/10
Outstanding
Posted on Sep 29, 2024
Convenient location, suitable for business travel
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Luis 🇵🇹
Wonderful King Room
Stayed in Jan 2024
Family
53 reviews
10/10
Outstanding
Posted on Apr 29, 2024
This hotel is really good! The room is clean and tidy, with complete facilities and comfortable living. In terms of service, the staff are very enthusiastic and have a very good attitude, making people feel like they are back home. The breakfast is also rich and delicious. The surrounding transportation is also convenient. Overall, I am very satisfied with this accommodation experience and will choose here next time!
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Guest User
Fabulous King Room
Stayed in Jan 2024
Business traveler
3 reviews
2.5/10
Posted on Feb 15, 2024
Very bad. The attitude of the waiter downstairs is very bad.
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Guest User
Wonderful King Room
Stayed in Sep 2023
Business traveler
18 reviews
10/10
Outstanding
Posted on Nov 2, 2023
Facilities: good
Health: good
Good environment
The service was excellent
good