I highly recommend this hotel! It is clean, comfortable and close to everything in the centro historico. The staff are extremely helpful and I am so grateful for everything they did for me. I lost my phone during my stay and every single staff member worked so hard to try to help me: arranging transportation, helping me get to the police station and my embassy, doing various searches on the internet for me and just helping me with the many things that I could no longer do without my phone. Perhaps even more importantly, they provided so much kindness and support during a very difficult experience. They reassured me, comforted me and made me feel as though everything would be OK. I cannot express just how grateful I am for this gift. I will never forget them.