Ibis Mexico Alameda

Very centrally located with access to the Metro and Metrobus lines giving ready access across the region. Has all of the basic amenities that one would need, if not very luxurious.

Excellent location and met our needs perfectly for touring around Mexico City! Easy to locate and comfortable to sleep! No extra perks and hard to communicate in English with staff- but easy check in and check out!

DO NOT STAY HERE, especially if you are a solo female traveler. This hotel breached fundamental safety and hospitality standards.Due to a flight delay, I arrived late. The room assigned to me was in near-total darkness because BOTH primary lights were broken. It was impossible to see anything or stay safely. When I immediately requested a room change or repair, the night staff flatly refused, claiming no one was available to help. I was trapped in a dark, unsafe environment at midnight in Mexico City because it was too dangerous to step outside at that hour.The moment it was daylight, I evacuated this hotel and moved to a safe competitor. Worse, when I requested a refund for the unstayed nights, the hotel management LIED to my booking agent, claiming I stayed for the entire duration just to keep my money. This is a fraudulent, dishonest business practice.They will give you a broken, unsafe room and then falsify reports to steal your money. Accor Corporate HQ has been notified of this malpractice. Avoid at all costs.

It’s a very good and clean hotel. The staff are friendly and helpful, and the place is well maintained. Security is also good, which makes you feel safe. Overall, a great experience and I would recommend it.