I booked my stay at the Betsy based on reviews and the aesthetic of the property. It is an old building. That being said, rooms are tiny! The bed I slept in the first night was uncomfortable and had a dip indentation in it (not comfortable.) I went to the restaurant downstairs for a late lunch, the table was dirty- I had to ask to have the booth seat cleaned and I wasn’t greeted or asked to be helped when I was seated so after a while I eventually left to eat somewhere else.
The next day I woke up and had breakfast downstairs and it was a pleasant experience. I did change rooms to upgrade to a larger room. The sofa in the room is rundown and sagging (old Ikea?) Unfortunately the television in the bedroom did not work as well as the telephone. When asked if something could be done I was told that there wasn’t anyone available to address the problem so I could not watch TV in bed like I like to do. Also, using the one phone that worked in the living area to call to asked for help- was unavailable- the front desk would not answer calls. So I had to walk downstairs to asked for help.
The rooms are decent but becoming run down, there were several hairs in the both bathrooms that I stayed in (gross.)
Unfortunately I do not believe the price of the hotel matched the quality of the accommodations.