Sonesta Miami Airport

The room was excellent: clean, spacious, no odor, comfortable sheets, and a coffee maker. The same applies to the bathroom. The hotel offers shuttle every 20min to/from the airport, which is nice. However, the shuttle has no AC and the driver does not speak a single word of English and is not able to communicate which of the 2 Sonesta hotels the shuttle drives to next and was very irritating.

We stayed here for one night prior to cruising. It was clean and comfortable. Location was safe. Front desk staff were friendly. I would book here again.

The hotel was totally renovated. The room is very spacious, nicely decorated with a sofa, small table and a desk. The bed is very comfortable. Coffee and tea are provided. It is located near the airport with shuttle. Very convenient for a.short stay upon arrival or departure

Great location, a nice clean and modern hotel. Pool area not really overly inviting & restaurant opening times/availability seem a little limited. Generally though a great place place to stay for a stopover from the airport.

The rooms are good and this hotel can indeed be a very good hotel. But the staff here are shockingly bad. They don't have hospitality skills whatsoever. Check-in also takes ages because they are always checking in large groups (seems like airline/cruise staff). They hardly answer phone calls made to reception and when they do they are extremely rude and promise you things that never turn up. Worst of all they don't clean the room daily. In fact our room wasn't cleaned for 3 days and we had to complain to change rooms. I highly recommend picking a different hotel. Genuinely one of the worst hotels we've ever stayed in - purely because of the bad service.

Convenient to airport with good shuttle service. Food was good. Clean rooms. Prices are all over the place. Requested a room close to the elevator due to an injury but didn't get it until I got there. Would stay again.

No housekeeping cleaning everyday

Dont stay there until they finish construction