Kimpton EPIC HOTEL by IHG

Terrible Experience, Avoid This Hotel I had an awful stay at this hotel. The location is terrible—right next to a busy main road, making it impossible to sleep with the constant noise of traffic throughout the night. I stayed for three nights and barely got any sleep. The air conditioning is another nightmare. The vent is positioned directly over the bed, blowing cold air on you all night. Even after turning off the AC, the vent continued to blow air, making me wonder what the point of the controller was. It’s an extremely uncomfortable and poorly designed setup. To make things worse, the room had a bizarre issue: every time I turned on the faucet, there was a high-pitched screaming noise that made it feel like a ******* house. I was afraid to use the faucet at night because of the unnerving sound. The housekeeping was equally disappointing. The cleaning was superficial at best—bed sheets were not properly made, and it seemed like all they did was pull the blanket over the bed. The level of cleanliness was far from acceptable. Overall, this was one of the worst hotel experiences I’ve ever had. I wouldn’t recommend this place to anyone.

Nice hotel, not so great staff.