Title: Mixed Experience at Miami Property
My recent stay in Miami was a mixed experience, with both positive and negative aspects. While the property itself was pleasant and the staff generally friendly, there was a significant issue with the valet parking service that left a sour taste in our mouths.
First, let's start with the positives. The property itself was well-maintained and aesthetically pleasing, with comfortable accommodations that met our expectations. We encountered a problem with our refrigerator, which was tended to in a timely manner. Staff throughout our stay were generally friendly and helpful, adding to the overall positive impression of the property.
However, the valet parking situation was a major letdown. We were promised 24-hour access to our vehicle, but unfortunately, an emergency in the middle of the night put this claim to the test. Despite several attempts to contact the valet service, we were unable to reach anyone to retrieve our car. This was an incredibly frustrating experience, especially when time was of the essence.
In the end, we had no choice but to rely on alternative transportation like Uber to get around, which was an inconvenience that dampened our overall experience. While emergencies can happen, the lack of availability and response from the valet service was disappointing and left us feeling helpless.
While I understand that unforeseen circumstances can sometimes disrupt service, it is crucial for a property to ha