Guest User
January 4, 2024
I checked in quite late that day with my mother, who had just been discharged from the hospital. Upon arrival, I asked for an extra blanket, but the receptionist said she couldn't because she was alone that night. As I also work at the hotel, I know there are always other security guards on the night shift. After I questioned her, she agreed to bring me a blanket. Overall, the service was okay, but as soon as I entered the room to sleep, the air conditioning vent was very loud even without it on. I tried to call the front desk to ask for a room change, but the room phone was unusable. I had no choice but to go to the front desk and explain the situation. They changed my room, but the second room was just as bad. I couldn't sleep all night, but because it was so late, I didn't want to bother and just endured it. The next day, when I checked out, I found out that every room had this problem (those with sleep problems should avoid this hotel). The breakfast was very ordinary. For the same price, the Home Inn across the street was much better; the service, cleanliness, and facilities were all better than City Convenience. I will not stay here again.
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