Guest User
June 3, 2024
The staff, and staff alone deserve 5 stars! They were all very welcoming and friendly. It was a shame to hear them having to ask for 5 star reviews as otherwise they get marked down. They did provide a 5 star service, however, they were let down by the hotel itself. The WiFi was appalling, although we were told that it would be upgrade very soon. Parking is very limited and one night we had to find on street parking instead (which also meant having to rush out in the morning to pay). The granola dispenser for breakfast was broken. I reported it each morning but sadly nothing seemed to get fixed. It’s difficult to get a 5 star review to a hotel that is not 5 stars, but again, the staff made up for many of the hotels flaws.