To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(65)
Positive reviews(43)
Reviews with photos/video(7)
Negative reviews(3)
Guest User
Deluxe Room with City View
Stayed in Sep 2024
Business travelers
3 review
4.7/5
Amazing
Posted on Sep 24, 2024
The hotel was very good in general. The receptionists and hotel staff were all very friendly. The decor was nice too. But it was quite noisy because of the location. You have to be able to cope with the noisy trains. The hotel has a restaurant and the service there was totally different from the hotel’s. The restaurant staff was not attentive and some of them were a bit rude. Breakfast was below expectations.
Guest User
Deluxe Room
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 16, 2024
we had a very pleasant stay .. thanks to the excellent service of front desk!
Guest User
Junior Double or Twin Room
Stayed in Feb 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Feb 24, 2024
the hotel is great… amazing design, very well located near duomo. the room is big also a big bathroom. tbe staff also pretty nice and efficient. good value for price. I will go there for sure if I go back to Milano
Guest User
Deluxe Room with City View
Stayed in Dec 2023
Couples
7 review
4.2/5
Very Good
Posted on Dec 26, 2023
The hotel is in a great location. The equipment is relatively simple, but European hotels are generally at this level, which is understandable. When we entered the room on the first night, we found a curly hair on the edge of the pillow, but we were so tired that we just slept there. The hotel's breakfast is together with the restaurant open to the public downstairs. The food is fresh and tastes good, and it is very practical.
Overall, I recommend it. The location is really great.
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Yaoyaohaobaobei
Deluxe Room
Stayed in Jul 2023
Family
52 review
5.0/5
Outstanding
Posted on Aug 27, 2023
Yes, all aspects of the stay were good.
Original TextTranslated by Google
Guest User
Executive Suite
Stayed in Dec 2023
Couples
10 review
5.0/5
Outstanding
Posted on Dec 25, 2023
Luxurious hotel
Original TextTranslated by Google
titaniumtypea
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Oct 16, 2024
There are no words to express our stay at Matilde! For starters the location is absolutely perfect, close enough to trains, shopping and everything happening in Milan. So so so walkable. Now for the best part of Matilde, their staff! Everyone was so welcoming and strived to make our visit perfect! From the emails before arrival with Sonia, helping us with transportation, and when I mistakenly left very important items in the safe the quickness of Omema & Haira getting in touch and arranging their safe return was the cherry on top of our stay! Our room was spacious and beautiful, shower delicious and room service great! There was nothing to complain about…. When in Milan again Matilde Boutique Hotel is where we will be staying. ❤️
Response from Property: Dear Stephanie, thank you very much for your review and for spending your time on it! We really appreciate the rate you decided to assign to us! It represents for us a great reward for our everyday work and gives us the right energy to keep improving. We are very happy to hear you had such a great experience in our Boutique Hotel! We are glad that you enjoyed so much all that we offer. We would like to thank you for the comments about our amazing location. Our Hotel is 100m from the magnificent Duomo Cathedral and this location allows to reach all the must-see places in Milan just by walk. We would like to thank you for the lovely words spent on our staff. We always do our best to give our guests the best possible service. Our primary goal is to make them feel at home, welcomed and coddled; and with guests like you it's not just a job, but a pleasure! We are so pleased to hear you liked the size and the comfort of our rooms! The furniture and the equipment of all our rooms was thought in a way to welcome our guests in the best possible way, making them feel at home. Everything in our building has been renewed with a very keen eye on details according to the idea of the cozy, elegant Boutique Hotel. In the end, we would like to thank you for being our guests! We are really happy to know that we can be your trusted landmark here in Milan! We really hope to welcome you soon!
Ian S
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 5, 2024
We had a really enjoyable long weekend in Milan. We couldn’t have chosen a better place to stay. The hotel was even closer to the centre than we expected, just 50 metres from the cathedral piazza. The rooms were as good as we hoped and the breakfast buffet set us up for the day. The staff were incredibly helpful and friendly, arranging airport transfers, making restaurant bookings, and organising a guided tour of the Last Supper at the last minute after we were unable to find tickets.
Response from Property: Dear Ian, thank you very much for your review and for spending your time on it! We really appreciate the rate you decided to assign to us! It represents for us a great reward for our everyday work and gives us the right energy to keep improving. We are very happy to hear you had such a great experience in our Boutique Hotel! We are glad that you enjoyed so much all that we offer. We would like to thank you for the comments about our amazing location. Our Hotel is 100m from the magnificent Duomo Cathedral and this location allows to reach all the must-see places in Milan just by walk. We are so pleased to hear you liked the style and the comfort of our rooms! The furniture and the equipment of all our rooms was thought in a way to welcome our guests in the best possible way, making them feel at home. Everything in our building has been renewed with a very keen eye on details according to the idea of the cozy, elegant Boutique Hotel. We are very happy to hear you appreciated our Italian Buffet Breakfast, served every morning from 7am until 10:30am, is always the right choice to start the day in the best possible way! The choice is very varied: croissants, homemade cakes, yoghurt, cold cuts and cheeses, smoked salmon and much more! We always try, starting from breakfast, to meet the needs of our guests, satisfying every request also regarding food intolerances. We would like to thank you for the lovely words spent on our staff. We always do our best to give our guests the best possible service. Our primary goal is to make them feel at home, welcomed and coddled; and with guests like you it's not just a job, but a pleasure! In the end, we would like to thank you for being our guests! It was wonderful for us getting to know you and we really hope we will welcome you again soon!
F780KRjonathanb
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 31, 2024
Wonderful three nights day in the centre of Milan. Took two rooms for a family of 4. Beautifully situated for all the main touristic and gastronomical locations. Excellent staff; honest welcome; well appointed breakfast salon and high quality start to the day.
Response from Property: Dear Jonathan, thank you very much for your review and for spending your time on it! We really appreciate the rate you decided to assign to us! It represents for us a great reward for our everyday work and gives us the right energy to keep improving. We are very happy to hear you had such a great experience in our Boutique Hotel! We are glad that you enjoyed so much all that we offer. We would like to thank you for the comments about our amazing location. Our Hotel is 100m from the magnificent Duomo Cathedral and this location allows to reach all the must-see places in Milan just by walk. We would like to thank you for the lovely words spent on our staff. We always do our best to give our guests the best possible service. Our primary goal is to make them feel at home, welcomed and coddled; and with guests like you it's not just a job, but a pleasure! We are very happy to hear you appreciated our Italian Buffet Breakfast, served every morning from 7am until 10:30am, is always the right choice to start the day in the best possible way! The choice is very varied: croissants, homemade cakes, yoghurt, cold cuts and cheeses, smoked salmon and much more! We always try, starting from breakfast, to meet the needs of our guests, satisfying every request also regarding food intolerances. In the end, we would like to thank you for being our guests! It was wonderful for us getting to know you and we really hope we will welcome you again soon!
Stefan B
Stayed in Aug 2024
Couples
4.0/5
Very Good
Posted on Aug 11, 2024
The hotel Matilde is in the very center, just a couple of meters from the cathedral and the famous shopping mall. Apart from that excellent location in the center we ejoyed the great service and the nice interior. The rooms are really designed very nicely. So we ejoyed the stay here very much and would come back. If you are sensitive for noise you might not like the sound that you heare in the rooms when the tramway passes by, which sound a little bit like a thunder. But as said, we did not mind and slept very well inspite of that. Breatfast is also very fine in the cafe in the building. The hotel does not have a bar, but we did not miss that.
Response from Property: Dear Stefan_AT_22, Thank you very much for your review and for spending your time on it! We are really happy to hear you had a wonderful experience with your stay with us! We would like to thank you for your comments about our location and the appreciations of the Hotel as a whole. Located right in the heart of the city, just a few steps from every must-see places of Milan, the Hotel has been completely renewed in 2020, with a very keen eye on details! Unfortunately, due to our amazing location, it may happen during the day and the night time to hear the noise of the tram. Our Hotel is 100m from the magnificent Duomo Cathedral, located exactly at the heart of the city center of Milan. Despite that, in order to avoid any inconveniences linked to noises coming from the street, all our rooms are soundproofed, and we also put earplugs in the room. We are so pleased to hear you liked the design and the comfort of our rooms! The furniture and the equipment of all our rooms was thought in a way to welcome our guests in the best possible way, making them feel at home. Everything in our building has been renewed with a very keen eye on details according to the idea of the cozy, elegant Boutique Hotel. We are very happy to hear you appreciated our Italian Buffet Breakfast, served every morning from 7am until 10:30am, is always the right choice to start the day in the best possible way! The choice is very varied: croissants, homemade cakes, yoghurt, cold cuts and cheeses, smoked salmon and much more! We always try, starting from breakfast, to meet the needs of our guests, satisfying every request also regarding food intolerances. Regarding the presence of a bar in our building, we have to say that we do have one! It is always located on the ground floor of our restaurant In the end, we would like to thank you for being our guests! We are really happy to know that we can be your trusted landmark here in Milan! We really hope to welcome you soon!
Melina K
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 9, 2024
This hotel has an excellent location in milano. We would highly recommend it based on location alone. While the room was on the small side because we reserved the basic room, the room was incredibly clean and well decorated with modern decor. Importantly, the hospitality and service from the staff was outstanding. They were attentive to all of our needs. We would book this hotel again if we come back to Milano..
Response from Property: Dear Melina K, thank you very much for your review and for spending your time on it! We really appreciate the rate you decided to assign to us! It represents for us a great reward for our everyday work and gives us the right energy to keep improving. We are very happy to hear you had such a great experience in our Boutique Hotel! We are glad that you enjoyed so much all that we offer. We really appreciate you liked the cleanliness of our Hotel! Our Housekeeping service, available every day during the day-time, is aimed to always clean every room and common space to perfection. We are so pleased to hear you liked the décor of our rooms! The furniture and the equipment of all our rooms was thought in a way to welcome our guests in the best possible way, making them feel at home. Everything in our building has been renewed with a very keen eye on details according to the idea of the cozy, elegant Boutique Hotel. We would like to thank you for the lovely words spent on our staff. We always do our best to give our guests the best possible service. Our primary goal is to make them feel at home, welcomed and coddled; and with guests like you it's not just a job, but a pleasure! We would like to thank you for the comments about our amazing location. Our Hotel is 100m from the magnificent Duomo Cathedral and this location allows to reach all the must-see places in Milan just by walk. In the end, we would like to thank you for being our guests! We are really happy to know that we can be your trusted landmark here in Milan! We really hope to welcome you soon!
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Jul 5, 2024
This is an incredible hotel on the second floor or an amorphous, old building. The construction and improvement were impressively solid: the floors were smooth, poured material, so no carpet creaky wooden floors, and the walls were marble or marble-like. Big rain shower with plenty of hot water. Excellent lighting and temperature controls, and plenty of power outlets. Our room was just above several restaurants and cafes, and we enjoyed being across from an old apartment building where people were out on their balconies and hanging clothes. The shops of Via Toledo were just down the street, as was the gorgeous Galleria Umberto II. Plazas, the Palace of Naples, the waterfront, the funicular to St. Elmo Castle, Spagnoli and Spaccanapoli were all around us. We thoroughly enjoyed our three nights here.
NancyP848
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on May 25, 2024
Great boutique hotel with great staff. Very clean, centrally located, bed is comfortable and the A/C is very quiet. This hotel will be a wonderful resting place after a day of city exploring. The daily breakfast was surprisingly delicious!
Response from Property: Dear NancyP848, thank you very much for your review and for spending your time on it! We really appreciate the rate you decided to assign to us! It represents for us a great reward for our everyday work and gives us the right energy to keep improving. We are very happy to hear you had such a great experience in our Boutique Hotel! We are glad that you enjoyed so much all that we offer. We would like to thank you for your comments about our location and the appreciations of the Hotel as a whole. Located right in the heart of the city, just a few steps from every must-see places of Milan, the Hotel has been completely renewed in 2020, with a very keen eye on details! We would like to thank you for the lovely words spent on our staff. We always do our best to give our guests the best possible service. Our primary goal is to make them feel at home, welcomed and coddled; and with guests like you it's not just a job, but a pleasure! We really appreciate you liked the cleanliness of our Hotel! Our Housekeeping service, available every day during the day-time, is aimed to always clean every room and common space to perfection. We are so pleased to hear you liked the size and the comfort of our rooms! The furniture and the equipment of all our rooms was thought in a way to welcome our guests in the best possible way, making them feel at home. Everything in our building has been renewed with a very keen eye on details according to the idea of the cozy, elegant Boutique Hotel. We are very happy to hear you appreciated our Italian Buffet Breakfast, served every morning from 7am until 10:30am, is always the right choice to start the day in the best possible way! The choice is very varied: croissants, homemade cakes, yoghurt, cold cuts and cheeses, smoked salmon and much more! We always try, starting from breakfast, to meet the needs of our guests, satisfying every request also regarding food intolerances. In the end, we would like to thank you for being our guest and for choosing us for your stay in Milan. We really hope to welcome you again soon!
YuriToscana
Stayed in Apr 2024
Couples
5.0/5
Outstanding
Posted on Apr 2, 2024
Our last hotel on this Italian trip was the Matilde Boutique Hotel in Milan. The hotel is located in the very center of Milan, almost on the Piazza del Duomo. After the luxurious and large rooms at Saturnia & International Venezia and Duparc Contemporary Suites, our room at Matilde was noticeably smaller, but still larger than standard European rooms, and with a balcony. We liked the hotel and the room. It was cozy, clean, bathroom with good cosmetics, comfortable bed. The room had TV, coffee machine, free water in glass bottles, full minibar, wifi, bathrobes and sleepers, safe. Speaking of the safe. It was not fixed with screws to the wall. I have observed this in some hotels, but it was strange to see at Matilde. From the hotel you can get straight to the restaurant, where we had a delicious dinner. The breakfasts are held on the second floor of this restaurant. And we liked them very much, they were much better than in Duparc, though also without prosecco. The hotel has a nice and friendly staff, the staff helps to bring things in and out and to call a taxi. Verdict: highly recommended for all ages! The hotel has the best location in town, professional staff, delicious breakfasts. Matilde Boutique Hotel is one of the best accommodation options in Milan!
Response from Property: Dear YuriToscana, Thank you for choosing to stay with us at Matilde Boutique Hotel during your recent visit to Milan and for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay with us! We would like to thank you for the comments about our amazing location. Our Hotel is 100m from the magnificent Duomo Cathedral and this location allows to reach all the must-see places in Milan just by walk. We are so pleased to hear you liked the size and the comfort of our rooms! The furniture and the equipment of all our rooms was thought in a way to welcome our guests in the best possible way, making them feel at home. We appreciate your kind words regarding the cleanliness, comfort, and amenities of your room, including the balcony, TV, coffee machine, and complimentary water in glass bottles. It's wonderful to hear that you found our bathroom cosmetics to your liking and that you enjoyed the delicious dinner at our restaurant as well as the breakfasts on the first floor. Your feedback regarding the safe in the room is duly noted, and we will certainly look into ways to enhance the security measures for our guests' peace of mind. We are especially thrilled to hear that you found our staff to be friendly and helpful throughout your stay. Ensuring that our guests feel welcomed and well-assisted is always our top priority. Thank you once again for recommending us to fellow travelers. We truly value your patronage and hope to have the pleasure of welcoming you back to Matilde Boutique Hotel on your next visit to Milan.
Guest User
Stayed in Aug 2023
Family
5.0/5
Outstanding
Posted on Aug 17, 2023
We loved this boutique, Milanese hotel which couldn’t have a more central location: off Via Torino, literally a 2 minute walk from Duomo and Galleria Vittorio Emanuele. The experience was wholly positive beginning from the correspondence with Eleonora and Omema, who are both friendly, competent and professional. Yulia at the reception was great too! The decor of this hotel is well-thought-out, the rooms are spacious, practical, pleasing to the eye, the owners sure went all the way while remodeling as the materials used are certainly not on the cheap side. The amenities in the rooms are all-inclusive (they even provide a separate wash for the sensitive body parts). We are a family of 5 and requested 2 adjacent rooms, which we did - on the 5th floor (which was very convenient for us). The bed mattresses and pillows were so very comfortable and provided the essentials for an enjoyable sleep. The bathroom is huge and well divided: walk-in shower on the right, washing basin in the center and the toilet with the bidet on the left. Compartmentalized with beautiful glass doors (the one on the shower side being sandblasted for added privacy). Although I am a light sleeper, the sound of the tram didn’t bother me at all during the night. I believe the glass windows are well-insulated. Breakfast was served on the first floor and it caters to almost all tastes (including vegans and the ones who prefer milk substitutes). There’s a large array of choice and it is quite rich. You get to choose your coffee which is very tasty by the way (anticipated, since you are in Italy), not sure if you can get to choose your eggs, I hadn’t asked, since what was offered was more than satisfactory in every respect (breads, croissants, cheeses, cold-cuts, cereals, fruits, pastries salty and sweet, salads, cakes, juices, sparkling or mineral San Pelegrino, etc). They even allowed us to stay in one of the rooms till 14:00 whereas check-out is at 12:00 noon without any extra charge and they were kind enough to arrange a taxi airport service for us. Without a doubt, I would stay in Matilde again during my next visit in Milan!
6/15
Response from Property: Dear Io, Thank you for your review and for spending your time on it! We are very happy to hear you had such a beautiful experience in our Boutique Hotel! Thank you for the rates you decided to assign us in every category! It is very important for us to know that we are working in the right way, always focusing on the day-by-day improvement. We would like to thank you for the comments about our amazing location. Our Hotel is 100m from the magnificent Duomo Cathedral and this location allows to reach all the must-see places in Milan just by walk. We would like to thank you for the lovely words spent on our staff. We always do our best to give our guests the best possible service. Our primary goal is to make them feel at home, welcomed and coddled; and with guests like you it's not just a job, but a pleasure! We are so pleased to hear you liked the size and the comfort of our rooms! The furniture and the equipment of all our rooms was thought in a way to welcome our guests in the best possible way, making them feel at home. Everything in our building has been renewed with a very keen eye on details according to the idea of the cozy, elegant Boutique Hotel. We are very happy to hear you appreciated our Italian Buffet Breakfast, served every morning from 7am until 10:30am, is always the right choice to start the day in the best possible way! The choice is very varied: croissants, homemade cakes, yoghurt, cold cuts and cheeses, smoked salmon and much more! We always try, starting from breakfast, to meet the needs of our guests, satisfying every request also regarding food intolerances. In the end, we would like to thank you for being our guests! We are really happy to know that we can be your trusted landmark here in Milan! We really hope to welcome you soon! Matilde Boutique Hotel Family