Italianway - the B Village Superior Reviews

Nice air conditioning  Close to train station and Metro station  Easy access to the hotel

It was a very decent apartment we have. The reception was very friendly and helpful. The location is close to most tourist attraction.

Great

It's very convenient, but the self-check-in process is a bit of a rip-off. If you arrive at night, you might not be able to get in. As for the rooms, well, if it weren't near the train station, the price wouldn't be worth it given the location.

This hotel is very unreliable. They overcharged us by more than 900 euros for the room. We originally booked a single room, but upon arrival we realized the mistake and had to change to a triple room. The triple room was quite far, and we dragged our large and small suitcases for almost 30 minutes, paying an additional 112.6 euros. The 900+ euros we paid online should have been refunded, even though we changed rooms, but they refused to give us a refund, claiming it was an upgrade. I can't believe they do business this way. Secondly, our extended stay was 103 euros; how can the price double for two days? This hotel is completely contradictory. We contacted Ctrip customer service to resolve this, but they just accepted whatever the merchant said, and the problem remained unresolved. We are very dissatisfied.

There is no service at night, it is not recommended for people who come to Milan for the first time

The elevator was broken when we arrived. I had to carry three 25kg boxes to the 6th floor by myself. When I checked out, the elevator was broken again and I had to carry three boxes down from the 6th floor. No one helped or said a word of comfort to the apartment. I stayed there for four days and it was not cleaned. Hygienic, towels and sheets are not changed, cleaning is 35 euros/time, and towels are changed 10 euros/time. I really don’t know why Ctrip would let this kind of hotel join. I have seen good reviews online before, and I guess they are all for one day stay. I stayed here I was deceived for four days. Ctrip said online that a professional company would be responsible for cleaning, but it didn’t say that there would be a fee to bury the pit, and it was RMB 280 per day, ☹️review! Bad review! Bad review!

Absolutely unbelievable hotel! ! ! The order placed at about 4:05 pm China time (10 am Italian time) on the same day (Figure 1 is the hotel confirmation email), because it was considered that it would not arrive in Milan until 9 pm, so the order was placed at 23:22 pm China (5 pm Italian time) Click) to contact Ctrip customer service and ask the customer service to confirm with the hotel in advance whether the hotel front desk is on duty 24 hours a day. Customer service said they couldn't contact the hotel. At that time, I told the customer service to contact the hotel. We arrived at the hotel at 9pm. Customer service reminded us that the hotel's service hours are: 3:00 pm - 9:00 pm. When we arrived at the hotel in Milan after 9 pm, we found that it was an apartment building and we couldn't find the hotel reception or any hotel staff. The two women took turns searching from the first floor to the sixth floor seven times. After nearly 20 hours of journey and all this tossing, we were almost exhausted. I contacted Ctrip customer service, but the hotel staff could not be contacted. Later, Ctrip customer service helped find another hotel nearby for our emergency response. Due to the language barrier and the lack of taxi-hailing apps, it was impossible to hail a taxi in Milan. In the end, we two hungry women dragged four 26-inch suitcases on the streets of Milan for more than an hour late at night. We walked to the emergency hotel only after an hour (although the direct distance was only 850 meters). I was really embarrassed to the extreme. I almost died of exhaustion on the streets of Milan late at night. Since we booked a room for 2 days, Ctrip finally contacted the hotel service staff the next afternoon. We dragged 4 large boxes of luggage back to the hotel again, checked in, and hurriedly went out to do errands. When we returned to the room in the evening, we found that we had been asking There are 2 beds (the order reflects a sofa bed and a large bed), but there is only one large bed. The sofa bed cannot be opened (broken). I went out to look for the service staff, but still couldn't find it. After the experience the day before yesterday, I didn’t want to go through the trouble of contacting customer service anymore. In the end, two tired colleagues had to sleep on the same bed. Because they were not used to it, they didn’t sleep well all night. This was the worst hotel experience I had ever had after traveling to dozens of countries. The anger and despair I felt at that time was beyond words. It was really a tragedy that Ctrip could sign a contract with this kind of partner! ! !

公寓整體設計俐落且極具現代美感，採光優秀、室內打掃得一塵不染。空間規劃寬敞舒適，設備一應俱全，廚房廚具齊備且動線流暢，對旅客來說生活感十足且非常便利。床鋪軟硬適中、支撐度好，夜晚周遭環境比想像中更加安靜，每天都能獲得高品質的休息。入住指引與線上客服回覆迅速親切，退房流程也很順暢，完美兼顧了獨立隱私與貼心服務，是探索米蘭時令人安心的住宿選擇！

Llegue y no pude entrar, hasta que mande por email mi check in me mandaron las indicaciones. Todo es muy confuso porque no es un hotel, es un airbnb. La habitación me tocó en una planta alta con unas escaleras tipo bombero que no mensionan en la página y jamás muestran fotos, si fuera una persona en silla de ruedas, jamás podría subir, así que eso es muy malo. Yo no tuve problemas pero era muy incómodo para subir a dormir y el baño y todo lo demás en la planta baja con una escalera metálica tipo bombero totalmente inclinada

地點很好，ㄧ出車站就會看到。