To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.7
Amenities8.2
Service8.3
Cleanliness8.5
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All reviews(54)
Positive reviews(53)
Reviews with photos/video(10)
Friendly host(9)
Great location(8)
Awesome stay(6)
Negative reviews(1)
Candy Liao
Mobility Hearing Accessible King Room with Roll in Shower
Stayed in Mar 2026
Business traveler
23 reviews
6.5/10
Posted on May 2, 2026
free parking, good location, big room and nice service. but a little old building.
Anonymous User
Two Queen Room
Stayed in Feb 2026
Business traveler
15 reviews
7.0/10
Posted on Mar 22, 2026
Good location with many asian restaurants in the area. Breakfast is ok.
Guest User
King Room-Non-Smoking
Stayed in Apr 2026
Business traveler
7 reviews
10/10
Outstanding
Posted on Jun 22, 2026
New, clean with great customer service that was very supportive
Guest User
King Room-Non-Smoking
Stayed in Apr 2026
Business traveler
1 reviews
5.5/10
Posted on May 12, 2026
They cancel the booking without any notice. That is pretty bad.
RoseRose1
King Room-Non-Smoking
Stayed in Jun 2025
Traveling with friends
9 reviews
8.5/10
Very good
Posted on Jul 27, 2025
I had a great stay at this hotel. The room was very clean and comfortable, and the location is excellent—just a short walk to the mall and several restaurants. The staff were all very friendly and helpful. My only suggestion would be to offer more variety at breakfast, but overall, I was very satisfied with my experience and would recommend this hotel to others.
Guest User
Mobility Hearing Accessible King Room with Tub
Stayed in Feb 2025
Business traveler
19 reviews
8.0/10
Very good
Posted on Jun 2, 2025
Morning breakfast to include instant noodles will be better
Guest User
King Room-Non-Smoking
Stayed in Apr 2025
Business traveler
2 reviews
8.5/10
Very good
Posted on May 14, 2025
Good hotel to stay next time.
Guest User
King Room-Non-Smoking
Stayed in Aug 2025
Family
8 reviews
10/10
Outstanding
Posted on Oct 28, 2025
Nice and clean
Funster
King Room
Stayed in Sep 2023
Other
6 reviews
10/10
Outstanding
Posted on Oct 25, 2023
Clean. Breakfast was an American style breakfast with scrambled eggs, bagels, muffins, oatmeal, a hot meat rotation of sausage patties, bacon, etc. See pictures.
Guest User
Mobility Hearing Accessible King Room with Tub
Stayed in Nov 2025
Business traveler
12 reviews
6.5/10
Posted on Dec 8, 2025
The hotel has a great location, right next to Milpitas Square, with restaurants and supermarkets nearby. It's also close to the highway exit.
Breakfast is included, but the food is always the same and lacks variety. I got tired of it after a week.
The room isn't well soundproofed. The sound of water running from the tap in the upstairs apartment is very clear. The guy upstairs always comes back to his room around 1 AM, and his footsteps are very clear. Neighbors opening and closing doors outside the room can definitely hear it. If you're sensitive to noise, either wear earplugs or choose another hotel.
The front desk is mostly empty or only one person is there. You have to call them to get them to come out. And they're not very friendly; they seem to be temporary or new employees.
The bathroom is slippery. Without soap, I slipped and fell every time I went in and out. The waterproof edge material is hard, so I bled. Luckily, it wasn't serious. There are no anti-slip mats or warnings in the bathroom. Use it with caution.
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Loulai
Two Queen Room
Stayed in Feb 2026
Business traveler
21 reviews
9.2/10
Great
Posted on Mar 16, 2026
The hygiene and service were good! The facilities were excellent, and the transportation was very convenient, close to the 237 expressway. There was a 99 Ranch Market supermarket and various restaurants nearby, with good food, many choices, and reasonable prices. Highly recommended!
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Guest User
Mobility Hearing Accessible King Room with Tub
Stayed in Dec 2025
Business traveler
5 reviews
10/10
Outstanding
Posted on Jan 13, 2026
Overall, I was quite satisfied. There are many Chinese restaurants across the street from the hotel, and it's also very close to Silicon Valley, making it suitable for business trips. I would book again next time, although the price is a bit high.
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Guest User
King Room
Stayed in Sep 2024
Business traveler
127 reviews
10/10
Outstanding
Posted on Dec 28, 2024
The room is big, the service is good, the breakfast is simple, and there are many products in COSCO nearby. The surrounding restaurants are mainly Chinese.
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zsg14
Two Queen Room
Stayed in Mar 2025
Solo traveler
69 reviews
10/10
Outstanding
Posted on May 5, 2025
It's a good place overall. There's a Chinese market across the road that has everything.
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Fanduo
King Room-Non-Smoking
Stayed in Jan 2025
Family
4 reviews
10/10
Outstanding
Posted on Mar 31, 2025
The facilities, equipment, sanitary environment and service are really good. I will definitely come again next time.