SpringHill Suites Milwaukee Downtown

The hotel would have been amazing however very expensive for a only one 4x6 window that look out on roof of other rooms windows for about 3 floors high. No sun light at all no sky line no city view as advertised just windows .. very disappointing for almost $300 a night

Great location downtown across from the Baird Center. The bed was comfy which I've come to expect from Marriott and they even had feather pillows - another plus. Nice bathroom and shower. Breakfast was good with multiple choices. That's where the pluses end! We had a conference to attend at 3 so we wanted to check in at 2; one hour before 'check in' technically begins. We were told our room was ready and she took our cc information, etc. but then we were told we would be charged $15 for early check in - seriously?! Don't tell me my room is ready and then charge me to use it! They offered to store our luggage but was afraid what that charge would be so we left it in our car. She did not like that we self parked right across the street either- in the same parking facility the valet uses. When we returned from our conference at 7:00 pm, our reserved king suite was no longer available and we would have to settle for 2 queen beds. In addition, the information the front desk person had taken earlier was no where to be found. Now the gentleman had trouble completing the reservation and had to start over several times. He finally gave us a queen suite which was the weirdest configuration I've ever seen. And there was no alarm clock, no lotion, and the TV resolution was terrible. I was told Marriott was tired of people leaving alarms set for the next people occupying the room so they no longer put them in rooms. (Really! The first thing I do in a hotel is check the alarm clock to make sure it isn't set!) Lotion is available but you have to ask for it at the front desk - but they don't tell you that until you check out! We will not be staying at this Springhill Suites again when in Milwaukee.

Admittedly, the outside of this hotel is nothing to look at. That said, the inside (lobby, rooms) are fresh and clean. Rooms have a great layout. Bed is super comfortable. Indoor access to the convention center through a second floor walkway through the neighboring Hyatt. Good price, clean, attractive, comfortable and convenient.

I've stayed at many springhills and this is one of the worst. Great location - one of the only good things about it.

Great place to stay for a convention at the Baird center. Absolutely worth it for the convenience alone.

Very courteous and helpful staff, very clean facility, easy access to parking, location was ideal walking distance to many rest and theatres/venues. Numerous breakfast options were available, very clean and well stocked, staff was actively clearing dishes and keeping the area clean and tidy. Only thing missing was a waffle iron. 10/10 - would definitely stay here again.

Staff was very kind and helpful. The room was clean and spacious. I really liked the connection to the Baird Center to avoid going outside in the freezing cold. The food and drinks at Doc’s were delicious.