Imperial Hotel Miri

It’s unexpectedly huge, clean, and comfort for stay! The location is perfect. In the heart of Miri. Bonus: I get a nice number room: 1111

Booked an apartment comes with 2 rooms and a living room. Need to pay RM10.00 for extra blanket. Free parking.

Nice location. Service fine. The manager of reception gave a cold face like I owe her money. Even though the furniture is old, can keep clean to stay.

The air condition is not working and not cold even after maintenance staff were to repair it so we changed rooms to a higher floor but the bathroom heater is sometimes hot and sometimes not. Overall our stay at the hotel is happy.

We booked two of the two-bedroom executive apartments, expecting both units to come with the full executive setup which including an ensuite bathroom in each room, as is standard for this category. Unfortunately, one of the apartments did not have an ensuite, which was a significant disappointment. What made it worse was that we were never informed of this difference at the time of booking or upon check-in. Had we known in advance, we could have planned accordingly or made a different choice. Instead, we only discovered it after settling in, which was frustrating! especially given what we paid for an “executive” category. For the price point, we expected consistency across both units. Having to share a single bathroom among guests in what is supposed to be an executive apartment simply does not match the standard advertised. We hope the management will be more transparent about room configurations going forward, and consider updating the listing to clearly reflect any differences between units.

Room is not available when check in & need to wait for 1 and half hours

Excellent stay 👍👍

Good, bed is comfortable, laundry available, toothbrush available on reques

The hotel location is very nice, located in the town center and there is a mall opposite. Need upgrade for the room, very old and run down. Those home appliances were aging and not clean. Can see some ants on the working desk as well.