Imperial Palace Hotel Reviews

Well the lobby looks nice and there is good restaurant for breakfast early on the am, I belive it’s a Chinese one

never expected our stayed was too great! the breakfast was superb nyummy!! the security so humbled and kind! i definitely will stay here again! thank you trip! im in love with trip too!

Everything is good, so far the best value for money hotel in Miri. Will start again in the future

Stayed here recently and had a mixed experience. The location is very good and convenient, the amenities are complete, and overall the service is okay. However, there are a few important issues to highlight. The bathtub is quite high, which makes it a bit difficult to use, and when the bathroom floor gets wet, it becomes very slippery, which can be unsafe. The biggest issue for us was the room design. Our bed was placed directly facing the main door, and because of constant noise from people passing and running along the corridor, we couldn’t sleep until around 3am. That said, we appreciate that after making several complaints, the hotel staff tried to assist by arranging another room for us to rest, especially since I had an exam the next day. Overall, the stay could have been much better with improved room layout and soundproofing. If you’re someone who values a good night’s sleep, you may want to avoid Room 356.

Nice room with clean environment and atmosphere. Will come back again.

Excellent location. The room was spacious and great.

My to go hotel each time transit from kuching to lawas, love the lamb shank from room service.

Had a pleasant stay here. The room was clean, comfortable and well maintained, offering good value for money. The location is convenient, with plenty of food options and shops nearby. The hotel serves a simple yet delicious breakfast. I especially enjoyed the Chinese style dishes. The dining area was also comfortable and relaxing. Staff were friendly and helpful, and check in was smooth. One minor issue was the room air conditioning was extremely cold and difficult to adjust, so we had to turn it off during our stay. Overall, still a good choice for a comfortable and affordable stay in Miri. Would consider staying here again.

The hotel room is nice with air conditioning is cooling and bed is comfortable , the water heater is superb . Overall good value for staying when in Miri

Overall location is good. Room is big and clean. A bit weird of the bathtub setting, not elderly friendly. Front counter service can be more fast. Other than that, all good!

Good location, rooms is clean. Staff are helpful. Lots of coffee shops, restaurants nearby.

The hotel room was spacious, and there was even an extra bathtub! My kids had a blast. The hotel also provided a comprehensive set of toiletries. Next time I'm in Miri, I'll definitely try booking a larger room.

Clean, cold, fast service. Perfec

Customer service good