This stay was disappointing:
1. Difficulty finding my room: Rooms starting with 8 and 9 were grouped together, and the signage was unclear. I wandered around the dark hotel corridors for ages, feeling like I was in an escape room. I finally managed to find the right way after much searching.
2. Strong room odor: The room smelled strongly of smoke, which wasn't ideal for women. Even after changing rooms, the problem persisted.
3. Low room temperature: The hotel only turns on heating after 4 PM, and the room only had air conditioning. Even with the heating on, the warmth was minimal. The blankets were thin, and I woke up freezing. The hotel offered no solutions.
4. Poor service: When I complained to the front desk about the thin blankets and low room temperature, the response was simply, "That's just how the hotel is," with no solutions offered.
I had to reduce my two-night stay to one night, and I didn't even get a proper rest. I'm quite disappointed. Other hotels don't behave like this.
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