Royal Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cumnock

Royal Hotel

Health Protected
1 Glaisnock St, Ayrshire, Cumnock, KA18 1BP, United Kingdom
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When you stay at The Royal Hotel in Cumnock, you'll be within a 5-minute drive of Dumfries House. This hotel is 15.6 mi (25.1 km) from The Garage and 15.7 mi (25.3 km) from Ayr Racecourse.Show More
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hotel overview picture
4.1/5Very Good·Cleanliness: 4.1
All 68 Reviews
Amenities
Private ParkingFreeBarRestaurantMeeting RoomLuggage StorageWake-up Call24-Hour Front DeskWi-Fi in Public AreasFree
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Surroundings
Airport: Glasgow Prestwick Airport
(27.5km)
Airport: Glasgow International Airport
(68.5km)
Landmarks: Woodroad Leisure Park & Playground
(498m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Family Room
5

Family Room

1 Double bed
Free Wi-Fi
Non-smoking
Electric Fan
Towel
Private Toilet
Hair Conditioner
Room Details
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Family Suite Room
3

Family Suite Room

1 Double bed
Free Wi-Fi
Non-smoking
City View
Electric Fan
Towel
Private Toilet
Room Details
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Standard Family Room
4

Standard Family Room

1 Double bed
Free Wi-Fi
Non-smoking
Electric Fan
Towel
Private Toilet
Hair Conditioner
Room Details
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Executive Family Room
4

Executive Family Room

1 Double bed
Free Wi-Fi
Non-smoking
Private Bath
TV
Towel
Desk
Room Details
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Executive Double/ Twin Room
7

Executive Double/ Twin Room

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Private Bath
TV
Towel
Desk
Room Details
Check Availability
Classic Double Room
3

Classic Double Room

1 Double bed
Free Wi-Fi
Non-smoking
Private Bath
TV
Towel
Desk
Room Details
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Standard Twin Room
7

Standard Twin Room

2 Single bed
Free Wi-Fi
Non-smoking
Electric Fan
Towel
Private Toilet
Hair Conditioner
Room Details
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Superior Double Room
3

Superior Double Room

1 Double bed
Free Wi-Fi
Non-smoking
Private Bath
TV
Towel
Desk
Room Details
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Standard Double Room
8

Standard Double Room

1 Double bed
Free Wi-Fi
Non-smoking
City View
Electric Fan
Towel
Private Toilet
Room Details
Check Availability
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Guest Reviews(68)

4.1/5
Very Good
Verified Reviews
  • Cleanliness4.1
  • Amenities4.1
  • Location4.1
  • Service4.1
Guest User
March 12, 2024
A decent enough hotel. Room clean, pleasant and modern, staff helpful, restaurant menu and food entirely satisfactory. Only minor gripe. The hotel reception is the same desk as the restaurant booking in using the same staff. This is not signposted and we wandered around looking for reception for a couple of minutes before a member of staff spotted us and helped us.
Guest User
January 31, 2024
Evening meal: Despite being told that we were staying on a special deal, staff still gave us the full menu rather than the more restricted one until we went to the bar to query it. The bill listed a large bottle of sparkling water at £5, rather than the much cheaper small bottle we actually had. Questioning this at the bar revealed a further lack of knowledge and training. Room: nice but funny smell. This was due to the bath filling with human waste when the toilet was flushed (photo attached). When we voiced concern about the public safety issue of the plumbing and reluctance to shower or bathe in raw sewage, we were given the key for another room to shower. (The waste water from this room also bubbled into the bath on the original room. So it was not just our toilet emptying to our bath, but also waste from at least another) It appeared that only one lick of emulsion had been applied to this second bathroom. Two might have been better and with time taken not to splatter the door with droplets of paint. (Or at least clean the splattered droplets up - it looks like splattered toothpaste without closer inspection. Generally, taps and sanitary wear were loose. This extended to the taps in the public lavatories next to the function room; where the levers to operate the taps were missing and the taps were not secured to the basins. Breakfast: we were advised that some items on the menu were not available " due to delivery problems. (This lack of ingredients is mentioned on other reviews here) However there was no cold meat, fruit or cheeses out and this was not mentioned as items for which there were delivery issues. "Clean" crockery was dirty with dried egg and other bits on them and it took some searching on other tables to find a cup which was clean. I notice the website states the there has been a recent facelift throughout regarding carpets, lights, fittings, TVs, etc, but to coin a phrase, putting lipstick on a pig doesn't change it from being a pig.
Guest User
January 29, 2024
Headed to the royal for our 2nd time on Friday only to be sadly disappointed, Having previously visited in November where no fault could be found , This sadly was not to be the case, Again I couldn't fault the service very attentive as in my previous visit, However as much as the serving staff were great , I couldn't day the same about the manager, A wrong starter came out and the girl apologised and went to have the correct starter send over, However I could see him staring at our table when told of this and when he brought the correct starter he sarcastically quipped about did we order this as an extra for me to correct him, However our 3 main courses were all poor which by the look of it was down to produce being used , Defiantly poor quality cuts of meat being used in the braised beef and poor quality of meat in the steak pie, The mac n cheese was also cold, I feel comfortable raising this with the manager so we left, Sadly to say we wont return soon, Shame as it is a beautiful restaurant .
Guest User
July 16, 2023
Were told on check in our room had been refurbished!!! Not sure where, the bath had no enamel on the bottom, the bath side was broken, the taps had no handles on nor plug pulls, the carpet was dirty, the room had been wallpapered on top of wallpaper since the 70's. The windows were so high we couldn't close them. See pictures of cleaning on entry from remote control etc. Good points, the Chef and waitress's are amazing, food is divine, the staff was the only reason I gave this an average rating.
Guest User
January 14, 2024
My wife and I stayed here for two nights (Room 15) while attending a nephew’s wedding at venue in New Cumnock some 4 miles away. Extremely comfortable bed, room was very clean with a good supply of complimentary tea, coffee and hot chocolate and nice biscuits. En-suite was spacious and the shower was excellent. Staff are really helpful. We had an evening meal on the first evening - good choices and nicely cooked. We had breakfast on 2 days which was freshly prepared and faultless - set us up for the day! This is a pleasant place to stay and the staff work hard to make it enjoyable.
Guest User
December 26, 2023
Visited for Christmas Day dinner but we were sadly disappointed. Service was poor, staff were inattentive and the food below par. Our meal was slow to arrive and was cold and poorly prepared when it did. The “sticky toffee Christmas pudding” was nothing more than a bought in sticky toffee pudding, on par with Asda or Tesco. The venue itself looks good, place was clean and tidy. But no one seemed to be in charge of the restaurant and the food was clearly sitting too long before being sent through. No one came near us to ask if we wanted more drinks, it all seemed a bit rushed. Disappointing.
Guest User
December 15, 2023
Once again this hotel failed to please us …. 2nd time around and they had no mint for mojita, same thing happened 6 months ago !!!!( Aldi is 2 mins away go get some) Had to send 1st drink back as it was flat, ordered a small fish OMG it wouldn’t have fed my 2 year old, the fish was like a small piece of tempura…. Tried a sweet and yes the cream was curdled…. Service is so poor in this restaurant aswell 🙃
Guest User
December 8, 2023
A few Friends & I often have Coffee Mornings in this hotel. Service is absolutely terrible,I don't know how many times someone from my group has ordered something to be told 10-15 minutes later that something is unavailable that goes with what you order. Or Your order comes, ( waiting time is atrocious) & it's wrong. How difficult is it to write down what someone asks for? If it's not the Waiter/ Waitress they need to employ a chef who can read. Our group will be looking elsewhere after Christmas for alternative venues. Oh & before I forget,if you order a breakfast,you don't get toast with it, one slice is an extra 90p. What's all that about? I wouldn't recommend this place to anyone,I'd direct them up the road 500 metres to the other hotel.
Guest User
November 16, 2023
Myself and my wife had an overnight with dinner bed and breakfast on Sat 11th Nov. Check in was easy and the person who checked us in was very helpful. Room was lovely and spacious. Very comfortable bed. Bathroom spacious also. Meal was lovely and worth the money, staff very helpful. Only gripe I have is that after our meal, we were going to go into the bar but it was extremely rowdy and as gents toilet is situated here, I was met by a teen with a smuggled bottle of buckfast trying to get into the toilet! Thankfully having the spacious room meant we could just sit in comfort with a drink. Breakfast the next day was lovely and staff just as helpful. This is the 2nd time we have visited and won't be the last.

Property Policies

Check-in and Check-out Times
Check-in: 14:00–23:00
Check-out: 07:00–11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeFull English/Irish
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4.1/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 9
When you stay at The Royal Hotel in Cumnock, you'll be within a 5-minute drive of Dumfries House. This hotel is 15.6 mi (25.1 km) from The Garage and 15.7 mi (25.3 km) from Ayr Racecourse.

Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7 AM to 10 AM.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Stay in one of 9 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.

Services & Amenities

Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Royal Hotel?

Prices at Royal Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Royal Hotel?

The closest airport is Glasgow Prestwick Airport. It is 27.54km from the hotel and approximately a 30minutes journey by taxi.

What are the check-in and check-out times at Royal Hotel?

The check-in time is after 14:00 and the check-out time is before 11:00.

Does Royal Hotel provide airport transfer services?

No, the Royal Hotel doesn't provide airport transfer services.

What amenities and services does Royal Hotel have?

Royal Hotel has the following amenities and services: Parking, Bar, Restaurant.

Does Royal Hotel have a swimming pool?

No, Royal Hotel doesn't have a pool.

Does Royal Hotel have fitness amenities?

No, Royal Hotel doesn't have fitness amenities.

Does Royal Hotel provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Royal Hotel have non-smoking rooms?

Yes, Royal Hotel has non-smoking rooms. Please view the hotel listing for details.

Does Royal Hotel provide breakfast?

Yes, Royal Hotel provides breakfast.

About This Property

Nearest AirportGlasgow Prestwick Airport
Distance to Airport27.54KM
Average Price FromUSD125
Hotel Star Rating3