Sheratton Regency Hotel

Extended my stay due to flight changes. Went around. Blue Room is a chain of restaurants in Kenya and is within 5 min walk. Haller Park is within 20min ride but coming back might be longer due to traffic.

The staff so friendly and kind!!!!! They so polite and helpful! The hotel clean but little old ! But it’s also super cheap.so for this money it’s ok.

This hotel is not a Sheraton. It’s a Sheratton. You get what you pay for. The staff were very

First they did not granted booking with breakfast included. So we did not have breakfast although it was paid for. Second their wifi was totaly unreliable, unstable, that ‘cost’ me missing a very important Teams meeting. Third it was misleading advertised as Sherraton (somewhere else Sheratton), with business suite and wi-fi. Fourth they (mis)advertised having jakuzi which does not exist in the hotel, but only good swimming pool. In sum, it was hugely over costly for the service (non)provided. Total waste.

It's pathetic! It shouldn't even be offered as a hotel. The loud “music” all night makes it impossible to relax or sleep. When I asked for a room as far away from the nearby club where this truly diabolical noise was coming from, I was given a room directly on the club side. I changed rooms in the middle of the night, but even in the inner room (a dark one where the curtains couldn't be opened because they faced the hallway), I could hear the loudspeakers thumping. Give a wide berth!

It was so close to the tusks and a tuk tuk away from Fort Jesus. The room itself was decent for the price. Good staff.

I like this hotel, good service,good customers care Thank you very much

For a convenient one night’s stay in downtown Mombassa, this hotel offered good value for money. The swimming pool on the rooftop was refreshing and the breakfast was good. The hotel has obviously seen better days but it was good for price paid. Cafe next door is great.

Wifi didn’t really work and the Aircon was powerful