Best Western the Grand Hotel Hartlepool
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hartlepool
Best Western the Grand Hotel Hartlepool
Swainson Street, Hartlepool, TS24 8AA, United Kingdom
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A stay at Best Western The Grand Hotel Hartlepool places you in the heart of Hartlepool, within a 10-minute walk of Victoria Park and Hartlepool Maritime Experience. This eco-certified hotel is 26.7 mi (42.9 km) from North York Moors National Park and 0.6 mi (1 km) from Museum of Hartlepool.Show More
We Price Match
3.9/5Good·
Enjoyed our stay. Nice friendly staff
Guest UserAll 36 Reviews
Amenities
Private Parking24-hour front deskBarRestaurantConference roomMulti-function roomWi-Fi in public areas
All Amenities
Surroundings
Airport: Durham Tees Valley Airport
(21.3 miles)
Landmarks: Hartlepool Town Hall Theatre
(250 ft)
Landmarks: Hartlepool Memorial
(400 ft)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
3
Standard Room With Single Bed, Non-Smoking
1 Single bed
Free Wi-Fi
Non-smoking
Wi-Fi in room
Bedding: Blanket or quilt
Check Availability
2
Family Room, Multiple Beds, Non Smoking
1 Double bed and 1 Single bed
Free Wi-Fi
Non-smoking
Wi-Fi in room
Bedding: Blanket or quilt
Check Availability
2
Standard Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Bedding: Blanket or quilt
Check Availability
2
Superior Room with Double Bed-Non Smoking
1 Double bed
Free Wi-Fi
Non-smoking
Wi-Fi in room
Bedding: Blanket or quilt
Check Availability
2
Suite with Double Bed-Non-Smoking
1 Double bed
Free Wi-Fi
Non-smoking
Wi-Fi in room
Bedding: Blanket or quilt
Check Availability
2
Standard Room with Double Bed-Non-Smoking
1 Double bed
Free Wi-Fi
Non-smoking
Wi-Fi in room
Bedding: Blanket or quilt
Check Availability
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Guest Reviews(36)
3.9/5
Good
Verified Reviews- Cleanliness3.9
- Amenities3.9
- Location3.9
- Service3.9
Samantha Allison De Costa
July 30, 2024
Rooms is nice and near to office. Service is good and the rooms is good. Overall it is value for money.
David
June 12, 2024
I have been to Hartlepool many times in the past stayed in different places over the years but the Grand Hotel I liked nice staff spacious rooms location ideal I did come across one rude customer that was not very nice despite the staff doing g everything they could for her so I just had to tell her off fo being so rude definitely will stay again and also o e mention to the curry house in the same building excellent food and again nice staff
Guest User
July 13, 2024
Enjoyed our stay. Nice friendly staff
Melissa
September 2, 2024
Nice hotel staff. Very friendly
Guest User
July 11, 2024
Lovely hotel
Guest User
September 25, 2024
I arrived at 10.00 pm and went into reception. No one was there, but someone eventually arrived with a "high mate can I help you". 'I hadn't realized I was his mate which is my bad. I went to my 'executive' room to find the window can't be opened and there's no aircon. Checked with my 'mate' and he could offer a fan. No idea what the room must be like in the summer but it was boiling in September. Then I was kept awake until 2.00am with the sound of someone in the room above me having a blazing row/ The sound proofing is non-existent you can hear everything. Went down for breakfast to be told the eggs were on their way. The rest of the buffet was very small. coffee was from a flask. Every item that hadn't run out, sausages, mushrooms, tomatoes arrived but no eggs. The eggs finally arrived as I was leaving. 3 workmen were also having breakfast and helping themselves to all the 'freebies' No one was working in the restaurant. the staff that did pop in didn't seem interested. Not worth the money for the room and the breakfast was definitely overpriced. Overall very disappointing and despite the fact that I will now be travelling to Hartlepool every week for the next 12 months I will not be returning.
Guest User
August 20, 2024
Good location in Hartlepool, County Durham and within easy reach of surrounding Counties. The Grand Hotel bedroom was spacious with a very comfortable bed and bedding. The ensuite bathroom with a bath and overhead shower was huge. Pleasant bar and restaurant. Lovely decor and original features. (Take a peep at the Ballroom) Great friendly and helpful professional staff. Excellent value.
Guest User
August 18, 2024
The room was modern and very clean. Perfect nights sleep… Mayleigh and Vicky did an amazing job at breakfast! Very hard working! Frank the Manager was so welcoming when i arrived at the Hotel, nothing was too much trouble! I will certainly be returning.
Guest User
July 23, 2024
Hotel was very good. Very clean rooms. Town centre on your doorstep. Room was very hot but made use of the fan provided. It was very much needed. The bar downstairs was very chilled and well priced. Breakfast was good. Overall very nice stay and will definitely go back.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Full English/Irish, Vegetarian
StyleA la carte, Buffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Number of Rooms: 48
A stay at Best Western The Grand Hotel Hartlepool places you in the heart of Hartlepool, within a 10-minute walk of Victoria Park and Hartlepool Maritime Experience. This eco-certified hotel is 26.7 mi (42.9 km) from North York Moors National Park and 0.6 mi (1 km) from Museum of Hartlepool.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for dinner at The Grand Reastaurant, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 48 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for dinner at The Grand Reastaurant, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 48 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Services & Amenities
Most popular business facilities
Private ParkingAdditional charge
24-hour front desk
Bar
Restaurant
Conference roomAdditional charge
Multi-function room
Wi-Fi in public areas
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
Show More