While Playa del Mar advertises itself as a haven of tranquility for adults only, this is not exactly true. On the first day of our stay, two children shouted and splashed around in the pool and jacuzzi for two hours in the late afternoon. Since they didn’t seem to belong to any of the guests, we inferred that they must have been the owner’s. It was all the more uncomfortable because I booked a massage, which took place on the terrace in full view of the noisy kids. It was impossible to relax, and I felt vulnerable and exposed as I was covered in nothing but a sheet. When I raised this with the reception, I received no apology, but we agreed on a 15% discount for the massage. However, as soon as I returned home, I realised that the hotel simply extracted the difference between the full and discounted price from my card without my permission. I had to report this as an unauthorised transaction to my bank. I advise guests to think twice before they stay at this B&B. Allowing your own children to play in your place of work which is for adults only is unprofessional. Using guests’ credit card without their authorisation is dishonest and illegal. Beware!