Capanna Suites

Incredible hotel, one of the most beautiful places I have ever stayed. Everything is well maintained, clean, preserved nature. Extremely helpful and friendly staff! Completely in love!

I have had to remove a star because of one employee. Capanna Suites formed part of our honeymoon in Tuscany. The room was clean and beautifully decorated with a fantastic view of the surrounding countryside and hilltop medieval town. The restaurant staff were a highlight of our holiday - excellent friendly and knowledgeable service, delicious food and wine. We thoroughly enjoyed our wine tasting experience and dinner tasting. Our sincere regards and thanks to the restaurant staff for taking such great care of us. Another highlight was the resident mother cat and her kittens which were just a delight to watch them playing on the property. I need to highlight why this trip was ruined by one member of staff for us. The man who welcomed us brought me to tears. Upon arrival we signed a health form for us to use the Capanna Suites Spa. This details various health conditions and scenarios limiting us usage of the spa, all of which did not apply to us and was signed and handed back. This man then said, “here at Capanna Suites spa we do not allow pregnancy”. Initially we laughed thinking it was a strange joke as we are on our honeymoon and should enjoy ourselves responsibly or something. Instead, he said that we would not be able to use the spa while pregnant and have to accept any risks if we decide to use it anyway knowing this information. I stared at him then asked, “so if I am pregnant you are saying I use the spa at my own risk?”. He nodded and I said, “I am not pregnant”. He looked at my mid drift, made a face and said “ok” as if he didn’t believe me. It was very quiet and I went into shock as I realised I had just been fat-shamed on my honeymoon. I managed to make a joke about having eaten a lot of pizza so far on the trip but I was utterly humiliated and mortified. I received no apology and I have been obsessing about this man’s rude observation of me ever since. FYI I have been dieting for 3 years for my wedding. I was not overweight. Now I was having the opportunity to enjoy myself and eat what I wanted in Italy, renown for its cuisine - and he did that to me. Made me conscious of my appearance and feel guilty for enjoying myself. On my honeymoon. I want to highlight that this is not ok. What if I had recently lost a baby? Had a health condition? Couldn’t have children? Any number of scenarios where your future patrons who may be more upset than I was to be spoken to like that. I had signed the waiver already. Change your wording to something like “we have to ask everybody for safety, can I just check that there is no chance you are pregnant”, regardless of someone’s appearance. Don’t start taking to me like you’ve already deduced that I am pregnant. Maybe it’s a cultural thing but you need to be called out for this. I want you to change this behaviour for the sake of future women who visit your site. This man was the first person we met. He was the face of your company who has the position of setting the tone of our stay from the outset

Reception staff unfriendly She rushed us and was not flexible at all

What an amazing place! CapAnna Suites and it’s location were absolutely perfect for exploring this beautiful region of Tuscany. The agriturismo overlooks the stunning Val d’Orcia (the view took on a different light every day) and was the perfect location for exploring Montalcino and Montepulciano and tasting the world famous Brunello wine and also Nobile wines but also for chilling out by the infinity pool. The accommodation is 5* but with a rustic charm. A delicious breakfast with buffet and a la carte is included in the room price as is an hour of relaxation in the exclusive spa. The restaurant serving ultra local fine dining was just amazing (but not for every night) and the staff were excellent. A car is essential to explore the area.

The room was beautiful and spacious, the pool was so relaxing, and the breakfast was a 10/10. The staff was very kind and accommodating. We rented the e-bikes and it was a highlight of our vacation.

Set on top of the Tuscan hills this new (ish) retreat was a great overnight stay. We also had dinner at the restaurant which was really good as well. All the staff were fantastic. We did the wine tasting as well. Would recommend Capanna.

Lovely stay at a winery hotel including a wine tasting, infinity pool, spa and breakfast as a part of the stay! What could you ask for more! Well, they also have a fantastic restaurant at night so don’t forget to make reservations to all of these amenities! Very close to Montalcino and lots of Brunello wines!

Amazing hospitality, beautiful views, well appointed and a true gem of Tuscany! From the moment of arrival with Anna, every detail was perfectly executed. As a solo traveller, it was comfortable and truly felt like home. The spa/bathhouse was a beautiful and relaxing treat! The grounds are beautiful and the rooms breathtaking with views overlooking the vineyards and rolling hills of Tuscany. The dining patio and pool had stunning views and sunsets with Antonio and Vladimir the perfect dining hosts. The chef has a gift with fresh ingredients, imaginative flavors and dishes executed to perfection. I recommend the chef’s tasting menu! A great location within short driving distance of Montalcino and within reach of many amazing wineries and villages. Overall a great location to explore all Tuscany has to offer. I even extended my stay to relish in the relaxation and luxury another few days. A true highlight of my Italian adventure and I will definitely return!