Abbaye des Capucins Spa & Resort

If not for the AC blocked and be usable it would have been great I would like to point out the professionalism of Brenna she was really of great help and attentive. Thank you Brenna

The property was nice except that my bathroom shower smelled musty. Spacious rooms, but no telephone to call the front desk. Extremely unhelpful front desk personnel. Before booking the reservation, I called to make sure that someone spoke English as advertised and the person who answered the phone did. I was driving in the dark and rain, so I wanted to get there, but was also hungry arriving around 9:30 PM. I asked if there were any restaurants that would be open she said she has no idea. I asked again, trying to get an indication of if I would be able to find food there when I arrived; she just kept saying no idea with no willingness to help. I feel like that’s basic the front desk should know whether guests can get food or not. At least have the name of one or two late night places or delivery info available. So I arrive at 9:40 PM and GPS took me to an old wooden back door with the name of the hotel above the door as if it’s a legitimate entrance. I had to pull into an alley because there was no parking and the doors were bolted. I called to tell them I was at the door but the front desk person hung up on me. I called back three times and kept hanging up on me. When I finally found the way, she told me she is the security person there and speaks no English. It could have been a great experience, instead, I spent my one night going to sleep hungry and frustrated.

Clean, good location and friendly staff

I visit this hotel few times every year and it's always a pleasure to be back.

Our second stay. Comfortable bed and pillows. Room was very austere and bedside tables were tiny stools. Too small for a book and phone. The public rooms are lovely, full of antiques and art works. Unfortunately the lovely restaurant was closed for a wedding, which was disappointing but we ate in the bar area. The meal was good but extremely expensive and minimalist. I had a small piece of fish on peas, no other vegetables. Fruit salad was excellent. Check in was efficient. Plenty of secure car parking space. 10 minutes walk from centre. No alternative places to eat nearby.

the staff were friendly and helpful

Nice hotel, good location close to centre of town. Bit disappointed that as a Spa and Resort hotel there was only an outdoor pool which was closed (October)

Short 1 night stay.