The property is quite nice, the lazy river is very fun. We went kayaking and we were gifted with stingrays presence on the area, so i pretty much enjoyed it.
The check in was quite hectic, the resort was fully booked and the lines were huge, we did not received our key until past 4 pm. On both wings there was just one lift working (per wing). The food was really blend, we tried different restaurants and yet food was tasteless, the majority of the desserts were terrible, and it was extremely hard to find anything chocolate flavored . The drinks were made out of very cheap rum and syrups, for the soft drinks they only had natural juices during breakfast, aside of that only boxed juices and obviously sodas. They only had purified water (one of my pet peeves), I wouldn’t mind to pay for some spring water and /or coconut water, but none was available for purchase, I had to leave the hotel to get water! For the alcohol if you want an average quality you will have to pay a part for it. Basically i liked the facilities but not the food and drinks, so the concept of all inclusive was not the best. Whilst there were many nice and helpful staff, we also got attitude from some of them, specially on Valentine’s Day, which also reminds me that we had a reservation and it was late, the line in front of the restaurant was big, and i did not see my food in over 1h of my reservation time.