Guest User
December 2, 2023
I’m sharing the good, the bad, the just ok. Good: Thermal spa (“fango”), destination for many retired Italians for health benefits. Bad: Fromt desk management - Canceled excursion (from the hotel website - we asked multiple times and were misled for days), no follow through by front desk on how to find tickets for a musical concert (or even how to dial out t call for ourselves!), and really wrong menu translated into all languages other than Italian (veal cooked to death vs grilled sardines). Just ok: Extra firm beds, trains going by at all hours rattled out walls and vibrated the bed, could not control temperature in the room, super stuffy smelly toilet. Hot tip: do not allow to be assigned to room with a low number on a low floor. Be on time for dinner if you want the good stuff (salad bar is the only highlight of any dinner all week).