Anonymous User
September 16, 2023
I stayed during a family trip during the summer, and the bathroom ceiling leaked at night. I reported the situation many times, but the hotel service was very unfriendly. Not only could it not solve the problem, there was no apology at all, and all subsequent processing was left to Ctrip, the channel.
Fortunately, Ctrip has a positive working attitude, timely coordination, and provides a certain degree of compensation. As a consumer, Ctrip is still satisfied with Ctrip. It is recommended that everyone try to book overseas hotels through Ctrip.
The hotel itself is in a good location, with convenient parking and good for morning jogging. The breakfast is very average but acceptable. Sanitary conditions are basically okay. The service is so bad!
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