Quinta Real Monterrey
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Rooms and Guests
1 room, 2 adults, 0 children
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Quinta Real Monterrey
#3 of Premium Hotels in Monterrey
Av. Diego Rivera 500, Valle Oriente, Monterrey, Nuevo Leon, 66260, Mexico
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With a stay at Quinta Real Monterrey in San Pedro Garza García, you'll be a 5-minute walk from Plaza Fiesta San Agustin and within a 5-minute drive of Auditorium Pabellón M. This family-friendly hotel is 5 mi (8 km) from Fundidora Park and 3.3 mi (5.4 km) from Macroplaza.Show More
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4.3/5Very Good·Cleanliness: 4.3
All 100 Reviews
Amenities
Indoor Swimming PoolSpaMassage RoomFitness RoomPrivate ParkingFreeBarRestaurantMeeting RoomMulti-Function Room24-Hour Front Desk
All Amenities
Surroundings
Metro: Fundadores
(2.9 miles)
Metro: Zaragoza
(3.3 miles)
Landmarks: Metropolitan Museum of Monterrey
(1.8 miles)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
11
Master Suite King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Check Availability
4
Gran Clase Torre Ejecutiva Dos Camas
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
7
Gran Clase King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Check Availability
10
Governor Suite King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Check Availability
5
Master Twin Suite
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Check Availability
6
Gran Clase Two Beds
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Check Availability
7
Gran Clase Torre Ejecutiva King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
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Guest Reviews(100)
4.3/5
Very Good
Verified Reviews- Cleanliness4.3
- Amenities4.3
- Location4.3
- Service4.3
Carlos
January 18, 2024
The room was disappointing. The hotel requires a lot of maintenance. We even had a drainage smell coming out from the shower, that I reported but nothing was done.
Joel A
December 11, 2023
I was given dirty room, food everywhere, and bathroom and bed un done.
Second room had a full tray of dishes at the door.
Jorge
December 2, 2023
Like: Design and architecture overall, clean room, good smell, location is amazing really good restaurants that you can go walking.
Dislike: Tv was old and the remote as well so very hard to watch tv and change channels.
Service and friendliness of the staff is not great unless maybe you are dressed really good then they are nice.
Breakfast overall was really poor. The prices are extremely high for example the huevos rancheros was like around 500s pesos. We ended up ordering pancakes. They brought to us 3 pancakes literally with one side choice. No presentation or guarnish very plain. For these prices i was expecting something at least with good presentation and above average taste.
Amenities: One of the reason we picked this hotel was the inside pool, it does have an inside pool but no heat. I think this should ve disclosed. The water was so cold it was impossible to get in and swim.
Other thing, there is only 2 complaiment bottle of waters per day (500ml). I called to ask for more water and they transfer me room service I ended up paying 2 more bottles for like 250 pesos, tip included not even gave me the option. They didnt disclose that and I ended up paying double tip.
Overall, not impressed for a high level hotel. I will try something else next time.
Alexander
November 20, 2023
Very underwhelming stay overall. We booked the governor’s suite for the weekend as we were attending a wedding. Our room smelled of cigarette smoke and our towels were stained. The bath tub was also dirty. Throughout our stay we simply kept running into issues that didn’t feel like a five star hotel. When the room was serviced the first day we didn’t get new hand towels or wash cloths. When we called to get more, it took three calls to get them delivered. They also do not refill the nespresso pods and claim that only the first three are free. Shocking coming from a five star hotel. There was a random piece of loose concrete on our balcony. Our air conditioning also was not fully working and they claimed to have fixed it but it was clearly not. At the wedding which was on site, the food was very average (lukewarm soup and beef) and the beef was overcooked and looked boiled and gray. The waiters at the end of the night asked several guests for tips. Absolutely shocking and I’ve never seen a request for tips from wedding guests. Service at the wedding was not very friendly and this just soured the night. Not returning to this hotel. Very average stay for a five star hotel.
Saul
December 8, 2023
Location is excellent but the property is dated and service is slow. It has seen better days.
Chemaya
November 13, 2023
This stay was a real disappointment
I understand that the property is tired, its old, and that’s something nice about it… but i cant stand the bad service.
There was one morning that we didn’t shower because there was no water on the hotel… the service, the cleaning of the room was after 5pm, and very bad quality!
Disappointment.
Marcela
October 20, 2023
Customer Service wasn’t great. Two hours plus to get towels. Front desk is terrible.
Jose
August 29, 2023
The architecture of this hotel plus the decoration in addition to the art and the integration to the natural resources is perfection. I would stay here again.
Gerardo
September 25, 2023
The rooms need to be updated it once was a great hotel, but now it seems they let it go
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
To check-in, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | Mex$176 (approx. $10.26) per person |
Adult | Mex$387 (approx. $22.55) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Number of Rooms: 161
With a stay at Quinta Real Monterrey in San Pedro Garza García, you'll be a 5-minute walk from Plaza Fiesta San Agustin and within a 5-minute drive of Auditorium Pabellón M. This family-friendly hotel is 5 mi (8 km) from Fundidora Park and 3.3 mi (5.4 km) from Macroplaza.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an indoor pool and a fitness center. This hotel also features wireless internet access (surcharge), concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch, dinner, or brunch at TIERRA MIA, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 165 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an indoor pool and a fitness center. This hotel also features wireless internet access (surcharge), concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch, dinner, or brunch at TIERRA MIA, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 165 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Services & Amenities
Most Popular Amenities
Indoor Swimming Pool
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Bar
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
24-Hour Front Desk
Wi-Fi in Public Areas
Indoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
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