Best Western Monticello

Everything was perfect except the room smelled like stale cigarettes. We think it was from the heating/cooling unit.

Very good and clean

The pizza restaurant next door is very good. Front desk staff went out of her way to be helpful. The pool was small and older.

Just what we needed for a two night stay. The room was clean and spacious. Breakfast was okay. Upkeep of property was okay.

Good hotel, a little overpriced. The bathroom were super small. The staff were extremely helpful. The pool looked dirty, the water was very cloudy. The breakfast was ok at best, wasn't over the top good nor bad. Easy off and on Route 17. Pretty close to NYC. Plenty of parking.

Staff were helpful. Pool was cold. Group of visitors ruined it for us a little, as they occupied every space in the hotel. They put phones on the chairs to keep them occupied. They invaded the breakfast room. You could not walk freely out the main main door as those people pulled up at the entrance and put the bags in and they were at least 10 cars. They were also noisy during night with their kiss yelling and running around. I think staff should have reminded them that they were not the only ones in the hotel

The hotel rooms were recently remodeled. Nice bathroom! The exterior needs a face lift. Much improved since before the remodeling.

The stuff was friendly but the place was very outdated old carpeting in the room gave out weird smell. Old tv In the room. No good places to eat around

We stayed for two nights. It was generally clean, and everything we needed was in working condition. My kids enjoyed the pool, though they wished the pool towels were larger. The staff was pleasant and helpful and patient, which helped when checking in late at night. There were no weird smells and we could not hear any of the neighbors. I understand now why it's technically a two-star hotel but has such a high rating from guests - it's a conveniently-located, decently priced, clean place to stay, with ample parking, nice staff, and it has a working pool and free breakfast. Not much more one can ask for :)