Hilton Garden Inn Austin Airport

Front desk clerk very nice and helpful. I purchased room through a third party trip.com and apparently information was missing.. for instance I prepaid for room and room included breakfast. Fortunately the clerk helped me out and I got my breakfast and room prior purchase confirmed..

For what this hotel is supposed to be, absolutely no complaints. I live in Austin but could not make it to my house from the airport because of the ice storm—so we stayed the night (it was close to the airport and has a 24 hr shuttle). Easy check in, nice large clean room, good shower, an exercise room, decent dinner (burger & fries), properly cooked eggs for breakfast. Hope never need to need them again however!

Easy check in, beautiful space, bed was comfortable, nice TV. Did not stay long since we just needed somewhere comfortable before an early flight the next morning. Having to pay for parking was a little odd since you park in a regular space yourself.

The room was clean. Breakfast Staff could use some encouragement. Disappointed that coffee was not available in the lobby past 10:00 AM even though the temperatures were in the 30's and 40"'s.

No hot water!! Very over priced average food! Staff was very friendly though.

The bar staff was wonderful, she took care of us, great customer service & friendly.