Guest User
September 10, 2023
Obliging staff - at least they tried to be. Shout out to John and Samuel in particular. But that's where the compliments stop. Absolutely dreadful first room. Supposedly superior double!! Huge pillar in the middle of a very small room with a fairly large antiquated bathroom to the side. Small double bed. Didn't sleep a wink. Given a second room for remaining three nights. Leaking air conditioning unit ultimately resulting in pool of water, foul smell, and the need for staff to bring extra towels to leave on the floor to soak up the drips. Told couldn't be fixed until following week and no other rooms. Offered a breakfast as compensation. REALLY!! Plus noisy, cramped, in need of renovation throughout. ABSOLUTELY NO FACILITIES. And not really even terribly well positioned in our view - but some may think otherwise admittedly. I would suggest AVOID LIKE THE PLAGUE. (Although from the outside this is a lovely looking old Montpellier home which I am sure had its day.)