WERFY Luxury Apart-Hotel

Great little place! Bed was super comfortable and shower had good water pressure. The Bluetooth lock system on the door was the only real negative. But if you try enough times it does eventually work.

Well located. Great room with a fantastic view of the city of Montreal. No available parking in the hotel which meant looking for other minimal spots to park the car.

Had quite a hard time with this booking. 1. They had issues with digital key at check in (had to wait for about 40 minutes in front of the door, before someone come and help with a manual card) the issue was fixed after check in time. 2. Pre arrival I asked for my birthday decorations there was none (this may not be available and that is okay) , I asked for a higher level and not facing other apartments for personal reasons, they put me in the lowest level (???) facing apartment , I just feel like they don’t care about requests and did not even try to accommodate clients. 3. They said parking available, however you have to pay (it’s not mentioned) but everytime I would ask they would say it is full. There should be a parking spot reserved for clients since I booked this location especially because parking was listed as “available” 4. The washer machine stopped working as I was trying to wash the bedsheets, it stayed stuck during the whole trip as no technician was available. Thankfully, staff brought a set of new bedsheets In overall it was not a bad experience at Werfy in terms of the space itself, but kind of frustrating with everything happening around!

Griffintown location was really good. The hotel room was clean. However, we had a terrible check-in experience. The digital key did not work and we had to wait a very long time for staff to pick up our call. We couldn't park in our parking spot because the FOB was in the room and we couldn't get in since the digital key didn't work. We had to stay outside the hotel for a very long time (in the rain) until someone picked up the phone and sent us someone to physically open our room. The digital key did not work several times during our stay, so we had to call/text and wait for staff to reset it multiple times. We were afraid to leave the room because we weren't sure if we were going to be able to get back in due to the key problem.

Prompt response whenever I make a enquiry to them via email (eg. Wifi, check out procedure etc). We requested for high level and canal view when we booked this apart-hotel and we was given it, love it. love the view from our apartment 😍

The room was very clean and spacious which accommodated our group perfectly. The only complaint I have is about the parking. You need to park your car on the street for a little while, while they get your parking sorted for you. When you get down to the parking garage you loose service so any questions you have won’t be delivered, and the elevator you take down to the parking garage isn’t the same one you take back up. You need to walk through the parking garage to another elevator to another building, go up to their main floor then exit that building, walk back to your hotel building and then take another elevator. Why can you take the elevator down but not back up? Anyways I would stay again but thought this information would be useful for others so they don’t end up as confused as I was!

The hotel locates opposite to a small garden with quiet neighbourhood. Yet it's close to bus stops and eateries. The closest supermarket is 10 minutes walk away, while the Metro Station Peel is 30 minutes away by foot. The room was spacious, equipped with sufficient kitchenettes, a sofa, dinning table with chairs, and washing machine. However one should be reminded only to book the room with garden view. Otherwise you would has to pull the curtain down always in order to keep your privacy from the next building. Please be aware that a reachable phone no. is necessary for registration online. No luggage storage before check in, nor after check out.