DoubleTree by Hilton Montreal Reviews

hotel was clean service was great location was central at the beautiful quartier des spectacles

This was my second stay here, and the location is incredibly convenient for exploring.

The hotel's location is excellent, perfect for walking around the Old Town. The rooms are newly renovated. The lobby is on the sixth floor. The paid parking lot is shared with the shopping mall, and it's right next to the lively Art Square. There are bistros, cafes, and burger joints nearby, and the streets are buzzing with World Cup fever.

super spacious room with decent amenities that is suitable for any type of traveler, business or casual

The room was great, and the location is superb. The facilities are comprehensive, with Plaza right downstairs, offering everything you need for dining, entertainment, and shopping. The best part is that in extreme cold, you don't even need a coat to go out; you can just use the underground passage to get to the convention center for competitions or events, which is incredibly convenient for kids.

The stay at this hotel was so so, checking in at the reception, no further information was given regarding to amenities, WiFi or facilities. I find that there wasn’t enough lighting in the hotel room. Mattress isn’t as firm as I expected, pillows were good in size but they weren’t good for sleeping as they had zero support for my neck.

Wouldn't really recommend it. There's no kettle, no microwave, and there were empty sugar packets left by the previous guest next to the coffee machine. The pool closes at 5 PM, which is ridiculously early, and the water was freezing. Plus, there weren't enough towels.

Service at concierge was excellent. This lady at the breakfast, her name Mayra, should change her job. No customer care at all. She gave us attitude when we checked in to access the breakfast room. In fact we did not go back for the rest of the 3 days. Also, They missed a day to clean out room and to change our towels due to new year eve rush. Lastly, The 5-10 minutes waiting for an elevator every time it is something they need to resolve. Location is excellent but they should improve in the restorations and modernization of the floors and rooms. Wall paper coming off, in the corridors, paint peeling off in the shower. It looks very sloppy. For CAD$350 per night I would have aspected something better.

The only minor inconvenience is having to take two elevators to get to the lobby and outside.

Nice staff, good service, room spacious and clean, good location. Would highly recommend this hotel.

Location is superb! Can walk underground to metro station and train station. Located inside the Desjardins Complex’s and is accessible from shopping plaza and food court, very convenient 👍 Room is a comfortable size and overall a very enjoyable stay !

AC was not working .

Always love to stay here - you get a delicious cookie when you check in and the service is always so friendly!

Great location and clean, spacious room. Would definitely stay here again next time.