Hotel Zero 1 Montreal

Next to Chinatown and metro station for quick access. Rooms are dirty and there dust in the ceiling just on top of our bed. Cheap, but expect it be old. Good thing, is that it's not that noisy

I’ve been coming to Hotel Zero 1 for a few years, being the only hotel I book in Montreal due to its impeccable walkability. That being said, it’s unfortunate that it’s no longer shiny and new, you can really see the wear and tear over the years. If you want luxury you’re not going to find it here; however, it’s still a great place to stay for the action packed traveller who wants somewhere a bit nicer than a motel to stay. I booked knowing full well it wasn’t going to be the most amazing stay but it was not as bad as some of the Google reviews make it out to be- it’s just dated. The room was clean, check in and check out was easy, and even though the valet service is closed, the parkade they directed us to was safe and straightforward. I’d categorize this hotel as 3 stars as the amenities aren’t that great, but just know what you’re walking into, manage your expectations to that, and you will have a great stay. It’s just kind of a shame to see a hotel that I have great memories in not keep up with maintaining the property. If they repaired the fabric on the bed, replaced the shower heads and updated with smart TVs, that would make a world of difference. TLDR; Pros: clean linens, cable tv, microwave and fridge in the room Cons: dated technology, broken Roku, only one elevator for the whole building, no on site parking.

The good: location is really unbeatable. It’s close to the old city, and the 747 airport bus stops right across. Train stations and bus terminals are walking distance too. The staff is friendly and helpful, I got to check in a bit early. The rooms were big and had beautiful views - I loved watching the sunset. However, I checked out early and couldn’t bare staying here one more night. It wasn’t that the room was cleaned poorly- that could have been fixed more easily. Instead, you could see the result of negligence over a period of time. The floor was so dirty I washed my feet before going to bed and putting on socks. There were particles of dust or something on the left side of my bed, under the covers - I noticed after getting a skin reaction. And the section of the bed where the sheets were tucked in was dirty, leaving dust and hair on the sides of the sheets. Some surfaces inside the bathroom weren’t cleaned well. Basically if you look closely anywhere there’s dust and dirt. This is the first time I’ve written a negative review on any hotel, but I think the issues were seriously enough that they’re worth raising.

The hotel is in good location. Room service is very minimal.

The room and bath were quite small, however I've been in smaller ones in other metropolitan areas. The room was clean and fresh. The only complaint we had was there were 2 towels, no hand or face towels, but we managed and didn't actually ask for mire, which I assume they would have provided.

I have been several times to this hotel since its openning and I was alsways very much satisfied. But it was a while since I went and I was very much disappointed at my last visit during the first weekend of October 2025. First, entering the lobby was not a good experience as it was smelling bad like in a humid cave. The red carpet of the lobby had a lot of stains on it. When I got my room (12th floor), I was surprised that the toilet was not flushing. The flooring needed to be redone and the fabric of the bench at the foot of the bed was full of stains and disgusting. Also something very unusual is that there was no cold water in the shower! Only very hot, almost burning water! I couldn't take a shower. Usually it is the opposite (lack of hot water). I had to collect water in a container and let it cool a bit to use it...! I hope I had the worst room. The service at the front desk was ok. Nothing to complain about the service. It is just an hotel that need a little bit of investment to change the fabric and flooring and fix what need to be fixed.. No need to redo everything.