TownGate Promenade, 12631 Memorial Way, Moreno Valley, California, 92553View hotel details
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Guest Reviews of Ayres Hotel & Spa Moreno Valley/Riverside
9.3/10
Great
128 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities9.1
Service9.5
Cleanliness9.7
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All reviews(128)
Positive reviews(28)
Reviews with photos/video(6)
Earthtraveler86
King Studio Suite
Stayed in Dec 2025
Solo traveler
36 reviews
10/10
Outstanding
Posted on Mar 8, 2026
Great stay overall. The hotel was clean, comfortable, and well located. The staff was friendly and helpful, and check-in was quick and easy. The room had everything I needed for a pleasant stay. I would definitely consider staying here again.
Guest User
King Studio Suite
Stayed in Mar 2026
Couple
5 reviews
10/10
Outstanding
Posted on May 1, 2026
Always a pleasure to stay with..
Guest User
Queen Room With 2 Queen Beds
Stayed in Mar 2024
Couple
2 reviews
10/10
Outstanding
Posted on Apr 18, 2024
Amazing breakfast! Made to order omelettes are great! Really nice staff; helped me with a toothbrush and toothpaste for my stay. Really saved me! The quick coffee at the front was much needed and great variety of options. Loved my stay!
Rojourra
Queen Room With 2 Queen Beds
Stayed in Apr 2024
Family
1 reviews
10/10
Outstanding
Posted on May 6, 2024
Room was great and clean staff was really nice and helpful with everything
Guest User
Queen Room With 2 Queen Beds
Stayed in Aug 2023
Solo traveler
1 reviews
8.0/10
Very good
Posted on Dec 7, 2023
The hotel is great the customer service is horrible
Guest User
Queen Room With 2 Queen Beds
Stayed in Oct 2024
Family
1 reviews
10/10
Outstanding
Posted on Nov 30, 2024
verygood
Anonymous User
King Studio Suite
Stayed in Dec 2025
Business traveler
10 reviews
8.5/10
Very good
Posted on Feb 3, 2026
This hotel is located in Moreno Valley, in southern California, and has been around for a long time; I stayed there 10 years ago. The area is very convenient, with many supermarkets, Macy's, and restaurants within walking distance, making it very convenient for travelers. Their breakfast is quite unique; customers can make their own pancakes in a buffet style, which is very convenient. The hotel room has a refrigerator and microwave, but the facilities feel a bit outdated. The air conditioner is located indoors, and it's very noisy when it's on. Also, perhaps because the area is developing rapidly, several supermarkets and shopping centers have opened nearby, resulting in a significant increase in traffic. At night, the noise from passing cars is overwhelming; it used to be so quiet!
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6/12
Storm Lu
King Studio Suite
Stayed in Jan 2025
Business traveler
1 reviews
10/10
Outstanding
Posted on Feb 23, 2025
The hotel has a strong sense of history and the overall evaluation is good.
Original textTranslated by Google
Guest User
Queen Room With 2 Queen Beds
Stayed in Aug 2024
Family
21 reviews
9.2/10
Great
Posted on Sep 9, 2024
Checked in late at night, the room decoration is a bit old, and the indoor air conditioner is noisy!
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Guest User
King Studio Suite
Stayed in Mar 2024
Business traveler
39 reviews
10/10
Outstanding
Posted on Apr 13, 2024
The hotel I chose to stay in when visiting Riverside was pretty good, but the hotel wifi was not very good. The three people traveling with me could not log in. Even if we asked the front desk for a code, it was still an invalid code. It was disappointing! The hotel's specialty massage was ridiculously expensive, so I gave up trying it. There is a Macy's mall next to it, which is not worth visiting~
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Guest User
Queen Room With 2 Queen Beds
Stayed in Feb 2024
Solo traveler
36 reviews
6.0/10
Posted on Apr 6, 2024
It's shabby, there are a lot of people for breakfast, and the taste is not very good. They took my deposit and said it would be returned in 2-5 working days, but why hasn't it been returned yet? ? ? If you see it, please return my money!