Quality Inn & Suites Morgantown - University Area

Both ice machines were broken. Room was outdated. Beds were extremely hard.

The bathroom was very dirty. The water wouldn’t turn on until I pulled it with my foot on the wall. There was black stuff in the corners of the bathroom when you walked into the room it smelled like urine, strong urine smell. My daughter was looking forward to swimming in the indoor pool and after we checked in, we learned that it was broken. They were waiting for the parts to fix it so we did not have a good experience at all.

Standing water in hallways, was given pet friendly room that had a very strong urine smell. We were moved to another floor which was a cleaner option.

My son was looking forward to swimming in the pool, however when we arrived we were informed it was closed which we did not know before we booked our stay. Other than that I have no complaints

Nothing fancy, roof is damaged on the outside. Other than that, this hotel is clean and staff is friendly. Breakfast was better than some.

I would suggest, the term quality is misleading. This is a budget hotel that was very dated – and probably overpriced. Although the staff were pleasant – the hotel is certainly not high-quality - so, depending on your expectations – you might be disappointed. The bathroom in our room was small, outdated, and in need of maintenance. The breakfast was good, but not great – and the omelettes were processed. I probably wouldn’t choose this hotel again.

The price was high considering the lobby is undergoing renovations and is inaccessible except for going outside the building in cold weather to get back inside. Add to that my room key did not work which required a second trip around the building with my luggage to get a new key(s).

Room was standard, no pool due to a heating issue which was a bummer. Good morning breakfast, it was overall an average hotel.

Had a not so nice Oder I called about. Maybe old smoke or mustyness in the halls and room. One bed was made up ok the other looked like they just threw the blanket back over and tucked it in. Both things I called the overnight staff about.