Hotel Riu Palace Jandia

Exceptional staff provide outstanding service. Spacious rooms with comfortable beds and beautiful sea views. Unbeatable location near a stunning beach and convenient amenities. Cleanliness is consistently praised.

We have just returned from a 9 night break. On arrival we were greeted by Paty on reception who was welcoming and informative. This theme continued in all interactions with staff throughout our stay. We had booked a sea view room which overlooked the pool and was huge—more of a suite with a lounge area. The room was cleaned to a high standard and by 10am each day. The Superking bed was very comfortable. Food was good and the freshly carved roast of the day was top quality—beef,lamb, duck, chicken, salmon and pork. Views from the hotel terrace were stunning and ample sunbeds available. Evening entertainment was of a high standard and we particularly enjoyed Total Decades and The Two os Us. The hotel enjoys the best position in Morro Jable which is a very nice small seaside town with bars and cafes. So an excellent stay and all staff very attentive. Special thanks to Angel and Nadine at the Pool Bar for their excellent customer service.

We stayed at the Riu from the 5th - 15th February, this was our 7th stay there. As usual the welcome from the reception team was friendly and helpful, in fact all the staff are friendly and always willing to assist. The hotel itself was refurbished during the Covid period, so it doesn’t look tired. The cleanliness is always spot on. The gym is modern and well equipped and the swimming is adequate for the size of the hotel and never over crowded. The bedrooms are well equipped and comfortable, my only gripe would be for additional space to be left in the minibar for your own drinks, as minibars are always expensive. The overall quality of the food at breakfast and dinner is good, although perhaps the quality has slightly diminished over the years. I would also prefer a bed and breakfast option, as my partner often skipped dinner, preferring to have lunch out instead. We also had 10 glorious days of warm sunshine, so that definitely helped, but it’s worth pointing out that there is a bit of a climb to reach the beach, although the lift at the back of the hotel cuts out quite a few steps. Definitely still a hotel I’d recommend for couples, as it doesn’t tend to attract to many families with young children, as there isn’t a great deal at the hotel for children.