The facilities, service, and staff attitude were all excellent.
Location: It's a bit of a walk from the subway station, and you have to take a small alleyway. If you're unfamiliar with the area, you might need to ask for directions to find it. However, it's also within walking distance of Red Square. Once you know the way, you'll find it's quite close. The subway and Red Square are in opposite directions from the hotel, but the distance to both feels similar.
Facilities: There's Wi-Fi, and the amenities are well-equipped, including slippers, a hairdryer, disposable toiletries, and many other items. The only downside is that while there are windows, they face an interior space and cannot be opened, which was a bit misleading as I expected them to provide ventilation. Next door was an area where another company seemed to be holding meetings, and it was quite noisy. I had to close the window when sleeping, especially since they eventually left for the day. I had to use the air conditioning because it would get very stuffy otherwise. When I spoke to the hotel about changing rooms, I found that all rooms had these inward-facing windows. I was told I'd have to pay extra for a room with an exterior-facing window.
Service: The hotel front desk offers service in English. They were able to provide water when I asked and also offered luggage storage. Conveniently, the hotel is right on the way if you're walking from Red Square to the subway, so it's perfectly en route.
Overall, I'm satisfied. A big thank you to the two Russian men who helped us find the hotel with our luggage; they truly saved us from our helplessness.
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