We stayed in September 2025. The hotel's administrators are the face of the place. We were unlucky; the administrator, Ekaterina, was incompetent and unwilling to communicate with customers. She was rude, telling us to "put away your junk" (even though we had a beautiful pink suitcase). When we asked to check into our room a little early because our child had gotten sick on the trip, she offered absolutely no help or assistance. This person is clearly in the wrong place!
We stayed for 2 nights. Our room was on the ground floor. We were afraid to even touch the furniture; it was old and awful. The walls were cracked and even had mildew from the bathtub. The ventilation in the bathroom was poor. Why should this hotel be given 3 stars? It's worse than some hostels.
Now the "pros" of the hotel:
1. Clean bed linens. But the pillows were like rags - almost no padding.
2. Storage room; we left our suitcase until the evening, no problem.
3. It's a cafe; the food is repetitive, like in a cafeteria, like a buffet, but the staff is friendly and polite.
4. Location. Quiet area, 15 minutes' walk from Sokol metro station.
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