Carlton, Moscow
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Moscow

Carlton, Moscow

No. 2 of Top Luxury Hotels in Moscow
Tverskaya St, 3, Moscow, Moscow region, Russia
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The Ritz-Carlton Moscow is perfectly located for both business and leisure guests in Moscow. The hotel offers a wide range of amenities and perks to ensure you have a great time. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop are just some of the facilities on offer. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, additional bathroom, additional toilet, carpeting, complimentary instant coffee. To enhance guests' stay, the hotel offers recreational facilities such as hot tub, fitness center, sauna, indoor pool, spa. For reliable service and professional staff, The Ritz-Carlton Moscow caters to your needs.Show More
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hotel overview picture
4.3/5Location: 4.4
All 19 Reviews
Amenities
Indoor Swimming PoolSpaMassage RoomFitness RoomAirport Pick-up ServiceBarTennis CourtRestaurantWi-Fi in Public Areas
All Amenities
Surroundings
Metro: Okhotny Ryad
(290m)
Metro: Aleksandrovsky Sad
(840m)
Airport: Sheremetyevo Airport
(32.8km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Executive Suite
6

Executive Suite

1 King bed
61m² | Floor: 4-10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Heating
Room Details
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Deluxe Two Double Room
5

Deluxe Two Double Room

2 Double bed
42m² | Floor: 3-9
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Heating
Room Details
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Deluxe King Room
3

Deluxe King Room

1 King bed
42m² | Floor: 3-9
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Heating
Room Details
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Club Two Double Room
4

Club Two Double Room

2 Double bed
42m² | Floor: 10-11
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Heating
Room Details
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Club King Room
6

Club King Room

1 King bed
42m² | Floor: 10-11
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Heating
Room Details
Check Availability
Grand Deluxe Larger King Room With City View
5

Grand Deluxe Larger King Room With City View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Heating
Room Details
Check Availability
Grand Deluxe Larger Two Double Room With City View
3

Grand Deluxe Larger Two Double Room With City View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Heating
Room Details
Check Availability
Superior King Room
4

Superior King Room

1 King bed
42m² | Floor: 3-9
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
TV
Room Details
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Carlton Suite
4

Carlton Suite

1 King bed
127m² | Floor: 3-10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Heating
Room Details
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Guest Reviews(19)

4.3/5
Verified Reviews
  • Cleanliness4.2
  • Amenities4.3
  • Location4.4
  • Service4.2
AlexanderMing
February 26, 2023
The environment is not bad. It was the first time I met someone who didn't refund the deposit after checking out. I called and said that the deposit would be refunded after 20 days...
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Anonymous User
August 22, 2023
The room is small, the facilities are old, there is no toothbrush and toothpaste
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Guest User
January 24, 2022
Great hotel with great staff. Everyone goes the extra mile to make the stay memorable and special. The people at the front desk (Marina to name one specifically), the people from the concierge service or the duty manager Rassul.
Guest User
December 24, 2021
My LV shoes were stolen in the hotel. I have visited Moscow with my wife for the winter holidays, we decided to stay at Ritz Carlton Moscow. It was very disappointing as my shoes were stolen, I have put three pairs of shoes outside my door for polishing at around 11 pm for it to get polished (the employee of the hotel told me to do so if i want my shoes polished) so I placed two pairs of my wife’s shoes and my shoe outside the door and only my wife’s shoes came back from the polishing. My shoes went missing, we informed the hotel employees and the manager and all they did is told us that they will check the cameras ( by the way the corridors don’t have them). The first day of the incident no one called us to follow up we had to request to see a manager in order to follow up and not much concerned was shown whatsoever. I have asked for an incident report three times and haven’t got one. Overall the employees of the hotel were acting cold and not very cooperative. I am not blaming anyone, I just want to elaborate that it is a shame for such a thing to happen in Ritz Carlton which is located in the best street in Moscow, this incident just ruined the whole trip. It was my warmest pair of shoes and can you imagine being left with no shoes at -20 degrees…
Guest User
November 30, 2021
Amazing Location, at a walking distance from the Red Square. The Hotel has very nice, ample,newly refurbished rooms. The elevator lobby is nicely decorated, but there’s only one way to the lobby in the whole floor, and only one way to reach there. So you have to walk the whole floor across all rooms to get to the lobby. Breakfast was very delicious, and the staff at the restaurant were so welcoming, they used to get to our table to place our special orders of omelettes instead of us waiting at the cooking station. They kept replenishing our table with their amazingly delicious fresh juices and kept checking if we need any coffee or tea refills. The Hotel is still having some refurbishment works, so it’s a bit noisy during the day at the lobby. Although the Four Seasons hotel is right at the entrance of the Red Square, the night at this hotel is half the price and just a walking distance away through the heated subway.
Guest User
October 3, 2021
I use to stay more than 100 nights a year in hotels worldwide. I am also a regular guest of the Ritz Carlton Moscow. The level of commitment and customer service of all the staff of this hotel is simply outstanding and second to none. To just give you an idea: at my current stay I caught a severe cold. 2 members of the exceptional Lounge team recognized my sickness and arranged for a ginger tea, cookies and a warming blanket brought to my room, together with an accompanying card (see photo). I have never experienced any other hotel in the world with such caring staff. They really always make me feel home away from home.
Guest User
August 31, 2021
I absolutely loved staying at the Ritz-Carlton in Moscow! We had a city view room with two twin beds. It was impeccable! The cleanliness was top, the house keeping was making the room twice a day, everything was well-maintained and thought out. There was Nespresso machine and kettle in the room. We used their spa, which was fantastic- there is a great pool, several saunas and a steam room. The location is unbeatable- right next to the Red Square. Although, they were having some works at the hotel, we were not disturbed by the noise. I fell in love with this hotel and will definitely be back!
Guest User
November 21, 2021
(Photos only)
Guest User
July 6, 2022
The Ritz has become much worse and is 100% not worth the money: 1) my family and I took a panoramic room for 150 tr with a separate living room, where I asked to put a separate bed, and when I came to bed at night, it turned out that the bed was short and my legs were just hanging off, and by height I’m not a basketball player 😄 2) the table floor lamp in the living room would not turn off at all, I had to call a technician at night, who also could not turn it off, and simply unscrewed the light bulbs from it 🤦‍♂️ 3) the air conditioner in the living room did not work and did not maintain the temperature 4 ) the receptionist in terms of communication and professionalism seems to have been taken from a former McDonald's. So much for the “premium” quality and service of the Ritz Carloton...
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Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Child Policies
Children of all ages are welcome at this hotel.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental
StyleA la carte
Opening hours[Mon - Sun] 07:00-12:00 Open
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2007
  • Number of Rooms: 334
The Ritz-Carlton Moscow is perfectly located for both business and leisure guests in Moscow. The hotel offers a wide range of amenities and perks to ensure you have a great time. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop are just some of the facilities on offer. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, additional bathroom, additional toilet, carpeting, complimentary instant coffee. To enhance guests' stay, the hotel offers recreational facilities such as hot tub, fitness center, sauna, indoor pool, spa. For reliable service and professional staff, The Ritz-Carlton Moscow caters to your needs.

Services & Amenities

Indoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Carlton, Moscow?

Prices at Carlton, Moscow are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Carlton, Moscow?

The closest airport is Sheremetyevo Airport. It is 32.76km from the hotel and approximately a 36minutes journey by taxi.

What are the check-in and check-out times at Carlton, Moscow?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Carlton, Moscow provide airport transfer services?

Yes, Carlton, Moscow provides airport transfer services.

What amenities and services does Carlton, Moscow have?

Carlton, Moscow has the following amenities and services: Pets allowed, Indoor Swimming Pool, Spa.

Does Carlton, Moscow have a swimming pool?

Yes, Carlton, Moscow has a pool. Pool type: Indoor Swimming Pool.

Does Carlton, Moscow have fitness amenities?

Yes, Carlton, Moscow has fitness amenities.

Does Carlton, Moscow provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Carlton, Moscow have non-smoking rooms?

Yes, Carlton, Moscow has non-smoking rooms. Please view the hotel listing for details.

Does Carlton, Moscow provide breakfast?

Yes, Carlton, Moscow provides breakfast.

About This Property

Nearest AirportSheremetyevo Airport
Distance to Airport32.76KM
Nearest Train StationSavelovskiy Vokzal
Distance to Train Station3.57KM
Nearest Subway StationOkhotny Ryad
Distance to Subway Station0.29KM
Average Price FromUSD756
Hotel Star Rating5