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Explore Guest Reviews of Hotels in Mossel Bay

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Protea Hotel Mossel Bay
4.2/556 Reviews
The location of the hotel is very good, next to the sea, there is a beach Free security at the entrance of the parking lot. There are supermarkets around. Pay attention to the business hours. When we arrived, it was Sunday and most shops were closed. The room is clean, but the washbasin is separated from the hot and cold water. I'm not used to it~ If you don't care about the money, it's better to book a balcony with a sea view The breakfast selection is also very rich. We had curry chicken that day Next to the hotel is a museum of the first Portuguese to land here There's a lighthouse a few kilometers away
Gondwana Game Reserve
4.6/560 Reviews
I want to start by saying that my low review has nothing to do with the game drive or the accommodations, but instead the management and their inability to provide a solution to a problem that was their own fault. I booked this stay for my girlfriend’s birthday 6 months ago. (Her birthday was never acknowledged during our stay here by the way). In my package, I booked and paid for a 90 minute massage for the 2 of us. When we arrived to Gondwana, we asked about our spa treatments, but we were told by management they did not have us booked. They told us there was change in their booking system during July 2023 when we booked, and they had never transferred our spa reservation over, although they still had confirmation of our purchase. We asked for a resolution because we had been looking forward to these spa treatments. They offered us 60 minute massages during our afternoon game drive, which we obviously didn’t want to miss (plus the package I bought included 90 minute massages, not 60 minutes). The only other solution that was offered was for one of us to receive a massage on the morning of check out—Also not a good solution. We asked if there was any other compensation that we could receive for the inconvenience, but we were only offered a refund for the spa treatments. What makes all of this so frustrating is that they admitted this issue was their own fault when they failed to transfer our reservation in the booking system, but due to a lack of resolution, it felt like it was our fault for being uninformed and unprepared. We chose Gondwana because we heard it was the most prestigious game reserve in all of the Cape, but the lack of care for an inconvenience in our travels that was their fault has left us extremely disappointed. For a place of this caliber, they could do more than just offer a “sorry.” This is a very expensive stay, and you would think that would equate to caring about the guest, but it doesn’t. I want to mention that our game drive guide, Ruan has been nothing short of incredible. We’ve loved every minute of our game drives, along with the service at the restaurant and the luggage and housekeeping crew. But that is their job, to provide excellent service, and management should be held to the same standard. Unfortunately, with the lack of care of our reservation from management, what could have been a once in a lifetime time experience is left feeling flat.
The Lookout Guest House
4.9/540 Reviews
I would normally come to Mosselbay maybe about once a year, but never ever will I stay anywhere else again, but at The Lookout. Besides the fact that the hosts, Herman and Zaan has been super friendly and helpful from the start . This place is stunning, beautiful, clean and modern. We had a great night sleep in a super comfy bed and felt right at home. Even though MB is a relatively small town, safety is really important and as soon as we entered the gates we felt completely safe. You will definetly see me soon. If you come to MB don’t think twice, stay here they even organised some Whales to play in the bay while we enjoyed breakfast .
Diaz Hotel and Resort
4.1/554 Reviews
We stayed for 3 nights. I paid in full in advance, but when we arrived at the hotel, I was told I still owe double the amount that I fully paid which I refused to do. After further discussion and waiting time, it was sorted out eventually and we could get our room key. Breakfast was good every morning, but the food at their day/evening restaurant is really not great at all. Tried pizzas and the chicken schnitzel there and it was just chewy and bland. The room was of good size, clean and had a nice view. Good size pool to enjoy, but it was hot and there were no umbrellas put up for the chairs by the pool. I asked reception if they can put some up, but they said they will check if they have but never got back to me or put any up! The vending machine at reception also had a problem and we had to drive to get cold drinks for the kids and something for the room. The beach bar below plays very loud music till midnight, and I could not get to sleep each night before the loud music ended.
Santos Express
3.8/533 Reviews
WE WILL COME BACK ALWAYS! Mid January 2023 we had a family emergency and on our way from Cape Town to the Eastern Cape we had a vehicle breakdown. Whilst we had our car being fixed, Santos Express Train Lodge was recommended as a place to stay overnight. We found it not only a place to stay but it became a place of comfort for us. LOVE, EMPATHY and PATIENCE coupled with great SERVICE from the staff is what lead us to taking a decision that we will be back. We then made a reservation for December 2023. WOW; On arrival we were greeted with so much joy and we could feel at home again. Let me mention again that Kim at reception who gave us a warm welcome as well as Zandile at the restaurant; great people. These are people's people and you can tell that it comes natural for them to love and care and they are very consistent. A cherry on top was added to this stay when I saw my wife's excitement when we arrived at our Royal Suite A. WOW! This room was perfect for us as a couple. It has Wifi, Mini Bar fridge, a shower, a bath etc. I really can't fault anything at the moment because so far we've always been treated as a Royal family in Santos Express Train Lodge. May you all be blessed guys. ”CBS is the vehicle registration for Mossel bay and that means Come Back Soon” said the lady whom we came across at the entrance on our way out, and indeed we will Come Back Soon.
Pinnacle Point Beach and Golf Resort
3.4/53 Reviews
Very cost-effective

Frequently Asked Questions

Mossel Bay Travel Guide

Looking for hotels in Mossel Bay? Trip.com is a great place to start. Book hotels in Mossel Bay via the Trip.com website or app, it's easy and hassle-free. While traveling to South Africa, Mossel Bay is one of the most popular destinations. Mossel Bay is a city with tons of tourist attractions. You'll never want to leave!

Every day, travelers worldwide arrive at Mossel Bay to start their vacations and business trips in Mossel Bay.

There are 124 hotels in Mossel Bay on Trip.com, including luxury, boutique, and budget hotels. The local average price is 66 USD per night. There are a variety of hotels to meet the needs of different types of travelers. There are 1 five-star hotels in Mossel Bay at an average price of 181 USD per night. There are 16 four-star hotels in Mossel Bay at an average price of 63 USD per night. There are 9 three-star hotels in Mossel Bay at an average price of 52 USD per night. There are 1 two-star hotels in Mossel Bay at an average price of 15 USD per night. There are not many well-known chain hotels in Mossel Bay, but staying at a unique local hotel will make you feel at home. Preferred is the top choice of many travelers in Mossel Bay. If the comfort level of your trip is important, there are many choices in Mossel Bay, such as hotels under the Preferred brand. A popular hotel in Mossel Bay, Melkhoutkloof Guest House is also one of the highest rated. If you're still unsure, Trip.com recommends Ilita Lodge.

If you want to spend a fun vacation with your family, locals recommend visiting ReedValley. You can also visit top-rated attractions like Beauty at The Bay, St. Blaize Trail, Mossel Bay Post Tree.

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