I booked the Hills Hotel based on the pictures of a brand new, white, five-story building, but upon arrival, I discovered my room was actually on the first floor of a dilapidated two-story building behind it. This was completely misleading and not mentioned on the website! At midnight, while I was sound asleep, someone forcefully turned the doorknob to try and enter. When I asked who it was, no one answered. Five minutes later, someone else forcefully turned the doorknob again. When I rushed to the door and questioned who it was, they claimed they couldn't find the hotel and were asking for directions! I didn't sleep well all night and complained to the hotel the next day, requesting to see the security footage, but I haven't received any response to date.
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