Hotel Indigo MOUNT PLEASANT by IHG

Bar but restaurant so lala

The location is ok as well as the amenities. However, the room was lacking attention on its maintenance (bathroom sink leaking). Some of the staff wasn’t kind and understanding, they were trying to charge for little timings like opening a wine bottle for $15. We had 2 beds, my sheets were changed one day on one and one day on the other I didn’t understand why. They didn’t serve 2 paid breakfasts one because we arrived a minute late and the other because we were leaving too early in the morning. Also on top of the deposit they charged some amenities fees which we weren’t aware of at the time of booking and the price for this fee went up during the stay which felt scammy. In the morning they would drill next door and wake us up we didn’t get much good sleep earlier.

The room was very dirty and had a dead bug in it. When the cleaning service came, they never made the beds or replenished the towels. The hotel even said they were highly booked and asked guests to not request cleaning services. On checkout day, we were woken up by housekeeping walking into our room hours before checkout. When we mentioned this to the front desk staff, they were very rude and dismissive.

Stayed at the hotel first 4 nights. Absolutely loved it. Had a king room which was nice & spacious! Hotel is very clean. Grounds r very nice. Pool area is so nice. Hotel has a really nice bar that opens out to the pool. Had breakfast at the restaurant & it was very good! Hotel is in a nice area. Close to lots of things!

Very clean, the bed was really comfortable and the pool area was excellent! Thoroughly enjoyed our stay!

The staff was extremely pleasant! Room, pool and gym were Beautiful. Would definitely stay here again!

Rooms were clean and staff very nice. Pool are was also very nice but closes at 11pm. I didn't love that there was not a mini fridge and we had a fairly loud AC.

Our room was clean and comfortable. We ate breakfast twice and it was good. Staff was nice and respectful. Friday we did dinner outside to listen to the music food was great. The bartenders were busy but very attentive and made great drinks. Overall the stay was excellent.