Hyatt Place Mount Pleasant Towne Centre

The hotel was clean, breakfast was not good. Everything else was as expected.

its in an area of a shopping maill resturants,and bar,breakfast not so good, @ 9.30 am coffee pot was empty,no hot water,no plates, breakfast station was dirty, the staff there was not polite, room is clean and spacious, it could do good with a microwave

The room was clean, staff nice, but I was charged three extra charges that left my account in the negative. The extra charges were not mine, and I had paid a month prior. They claimed these charges will be refunded, but I’m still without money and In the negative. Nothing was offered to clear the balance previously paid for this stressful experience or help in advanced. I had to scramble to figure out how I would even pay for gas to get back home or feed three kids without the money that they took.

Coffee supplies weren’t replaced, including used mugs, and one bed wasn’t made. Seems the cleaning staff were likely understaffed to have done such a poor service. The good news is the towels were consistently replaced! Also, the pool was closed when my 12YO son was in there because of high PH levels. I was in the (unclean) pool washroom when the staff person told him to quickly rinse off in the room because it would cause hair loss. My son is now afraid to go into pools. I’m glad they closed the pool for service but could have been more careful with information sharing.

Wonderful stay in mount pleasant shopping center. So many options for food and convenient location to explore the surrounding islands.

Very clean hotel and room. Shops and restaurants within walking distance. Free parking in garage. Garage connected to hotel. Will definitely stay again and you will too!

Beautiful property in a great location with lots of dining options and shopping in walking distance. Staff was very nice and our room was ready early. Breakfast was good but unfortunately the bar was closed throughout our stay.

The hotel is very clean and the staff was extremely accommodating. Great location with plenty of shopping and restaurants.