Extended Stay America Suites - Charleston - Mt Pleasant

Bathroom sink dumped water all over the floor. Empty pizza box, soda and butter left in the fridge. The TV had no power cord.

Staff very nice and check in and out perfect. Only issue I had was that I saw a dead roach or two but I know that people can bring them as well so it could be from them putting out pesticides to get rid of them. Overall good spot and close to everything.

The only thing I can say positive about this hotel was that the bed was clean and comfortable, and the front desk staff were very, very nice. But my room was straight up dirty. The floor had food particles everywhere like it had not been swept and/or vacuumed, there was still toothpaste, residue all over the sink and the shower was straight up dirty like someone had been doing construction took a shower and they did not clean up. I question if my room has actually been cleaned from the previous person. I would not stay here again.

I want to share a detailed review of the hotel because I actually read these to determine if it is an okay place to stay or not. First and most important, this place is CLEAN. Our room was clean, the foyer. It felt like they were trying their best to make sure guests are comfortable. The staff is nice. And the location seemed safe. It was even within walking distance to a few restaurants. I would absolutely stay here again if I was looking for a budget friendly hotel. That is what you are getting. Clean, comfortable, affordable. The breakfast was just okay. We don’t depend on this to feed us, but my son is so used to a continental breakfast if it’s included that he was very sad about the breakfast options. They note it is grab and go though. I didn’t get the “people live here” sketchy vibe some of these locations have. And also- other than people smoking outside, there was no cigarette smell in the building. (We had an issue with a different ESA and the room reeked of cigarette smoke. So I was genuinely worried about this when I booked it.) The biggest issue we had was our door had to be pulled shut to latch and it was hard to remember that.

The kitchen had 1 fork! 2 coffee cups. No in-room coffee pot. Floors were dirty. We did not stay the night and left by 830pm.

The room was clean (we could smell it when we walked in) and the staff was fabulous. My husband found a cockroach in the bathroom, but that was it. Compared to the prices of other hotels in Mount Pleasant, it was probably the least expensive, but we wouldn’t stay again because of the lack of amenities.

The room was not as clean as it should have been. Stains behind and on toilet , tub has some stains. The toilet lid was not screwed in all the way and ended up falling off. The “free breakfast” is a pack of grits , some fruit grain bars and a coffee station. If you’re looking for something to get by that you won’t spend a lot of time in, this is the place for you. Just barely decent facility.

The room was nice and clean but the noise from the rooms next door was horrible they came in late and very loud. Also the hallway and elevator was so hot it took my breath. They do need to invest in a New Cart the one they have was very hard to use because it kept falling apart. Other than that everything was great. One of the guys who was staying there helped me with the cart.