Residency Hotel Fort Reviews

Great service and location. Would recommend. Rooms are slightly dated but perfectly comfortable.

Being a solo traveller (I wrongly booked for 2) I was “upgraded” to a room in the top floor with a window that looked into all kind of machines, I didn’t feel comfortable there. Besides there are some metro construction works that make it a bit difficult to reach the place. It’s a 20 minutes distance from Gateway of India but for the price I paid I wasn’t expecting such a 2/3 stars hotel. Breakfast just normal, nothing great

Super friendly and funny staff. Breakfast was fresh and good too. The rooms are quite small (as expected) but not to clean. There was a cockroach in the shower.

Pros: 5-star service from a very friendly staff and a stellar breakfast! Fort location is great for tourists. Cons: Rooms in the hotel are not well-maintained, and not a great value for money.

The room is good but not good at soundproofing. Because during the stay there was a road being built. may be loud But the accommodation is not far from tourist attractions.

Normal clean hotel and room. Responsive staff. We were satisfied

Highly recommend this hotel. The staff are exceptional - friendly, helpful, and professional. The hotel is walking distance or easy taxi/rickshaw to shopping, cafe's, restaurants, and sight-seeing locations. The room was clean, tidy and quiet. Breakfast was excellent and they have a coffee machine! Free newspaper and afternoon tea. They can exchange money, cheap laundry next door, help with getting taxi's and airport pick up/drop off.

Dirty room, given room in another building where you could just push the front door open. Kicked off breakfast table before finishing. Not sure how the reviews are this high, must have dropped off a cliff recently

Residency’s reception staff – Lawrence, Peter, Sushant, Mr.Patil, Toral & others are extremely accommodating. The Hotel's motto is 'Come as a guest, leave as a friend' & while leaving, I did feel I was waving goodbye to a friend! Keshav’s addressing me Madamji and waiting on me from day1 at breakfast time & evening Masala Chai times was service with a smile & a good heart! Balwant too was a gem! The Complimentary breakfast with Chef Girish in charge is indeed very sumptuous & caters for all tastes & appetites. I mustn’t forget the ever helpful & courteous Rajesh - If you needed transport, Rajesh would very kindly help you book it or hail it! Room necessities like loo rolls, fresh towels, bottles of water were always readily available thanks to cleaners Saahil & Shivam! I could have stayed with relatives but I wanted to experience Mumbai as a tourist and Residency proved to be the right choice for me for a comfortable, safe & a very happy stay; a longer stay than most guests – 14 days!

Cannot recommend enough. The staff are the most adorable and kindest people. So welcoming and friendly. Very clean. Basic but simple, no frills and perfect for a rest and shower after a day sightseeing. Complimentary breakfast buffet was delicious. Six weeks travelling in India, best service and lovely cosy hotel. Convenient location in the Fort area of Mumbai.

Hotel well located to explore Mumbai, and customer service was exceptional. Staff were all very friendly and helpful, always asking if anything was needed. I would definitely recommend and will stay there again if I make it back to Mumbai.

The staff was awesome, very helpful and pleasant personality.. room was somewhat small, other than that I enjoyed my stay..

Very warm welcome on arrival. We were early but they had 1 room ready. Luggage taken to the room. Offered really good currency exchange service. Amazing customer service feel really looked after. Great breakfast sets you up for the day. My favourite omlette toast and masala chai. Would definitely stay again

Staff were excellent. Got upgraded to club room. Very courteous helpful and very clean