Hotel München City Center affiliated by Meliá Reviews

Response from Property: Dear Guest, Thank you for your kind words about our breakfast. Your positive feedback is a great pleasure for our culinary team. We are delighted that you enjoyed our freshly squeezed juice, which reflects our dedication to food service. We are honored that you appreciated our convenient location in the heart of the Old Town. While the gym is small, it is well-equipped and offers beautiful views of the courtyard; your positive feedback motivates us to continuously improve. We also appreciate the excellent soundproofing and blackout curtains in your room, ensuring a restful night's sleep. Our greatest goal is to provide you with a comfortable and satisfying stay. We are deeply grateful for your high praise of your overall experience. We sincerely look forward to your next stay and welcome you back. Have a wonderful time, Diego C., Hotel München City Center, AbM Team

Response from Property: Dear Guest, Thank you for taking the time to leave us a review! We are delighted that the hotel's location near Marienplatz and the Central Station offers great convenience for business travelers. Your positive feedback on the cleanliness of the rooms and the quiet atmosphere at night is a testament to our service standards. The variety of breakfast options is always an important part of our efforts to enhance the guest experience, and we are pleased to have added to your journey. Regarding the issue of the air conditioning malfunctioning during the hot summer months, we have immediately equipped all rooms with circulating fans to alleviate the heat, and our daily equipment inspection mechanism is currently being optimized. We look forward to serving you again after the equipment has been fully upgraded. Best regards, Caroline P., Hotel München City Center AbM Team

Response from Property: Dear Jennifer, Thank you for the very positive feedback about our Hotel München City Center affiliated by Meliá. We are delighted to read it. We are very pleased that you appreciated our central location near well-known attractions such as the Asam Church. The cleanliness of your accommodation and the view of the city life reflect our commitment to comfortable stays. Our team is proud that you found the organized service and the warm atmosphere to be outstanding. The convenient elevator location allows guests to easily reach all areas of the hotel. We would be happy to welcome you back again in the future if you are ever in the area again. Kind regards, Martina P., Hotel München City Center, AbM Team

Response from Property: Dear Guest, Thank you for staying at our hotel and sharing your experience. We are delighted that you appreciate our hotel's location! Your positive feedback on the hotel's convenient location was a key consideration in our decision-making. The hotel's easy access to the metro station and central station makes exploring Munich a breeze. We are committed to providing excellent service, and your enthusiastic description of our team is truly inspiring. Your continued choice of our hotel is the strongest affirmation of your experience. We look forward to welcoming you again. Sincerely, Martina P., Hotel München City Center, AbM Team

Response from Property: Thank you for sharing your feedback, dear guest. We are delighted to hear that you found our hotel, conveniently located within walking distance of Munich Central Station, a useful base for your travels. We are especially pleased that you enjoyed the cleanliness of your room. We also hope that our complimentary beverage service on your first day helped you get a good start to your trip. We apologize for any inconvenience caused by the slightly cramped room for three people. We will strive to offer larger room types to ensure a more comfortable stay for our guests. We are also pleased to hear that you found the surrounding commercial facilities convenient. We hope you will remember our hotel when you return to Munich. We look forward to welcoming you back. Lara D., Voice of Customer Coordinator

Response from Property: Dear Guest, Thank you for choosing to stay here and for sharing your valuable feedback. We are delighted that our central location allows you easy access to Munich's many events. Regarding parking fees, due to the surge in demand for parking during Oktoberfest, we have implemented a dynamic pricing mechanism based on industry standards. For breakfast, we offer over 20 Bavarian specialties and healthy options; we welcome you to try our freshly baked bread area next time. We look forward to serving you again in the heart of Munich. Best regards. Emilia M., Voice of Customer Coordinator

Response from Property: Dear Guest, Thank you for choosing to stay at our hotel! We are delighted that you enjoyed the hotel's convenient location, which provides an ideal starting point for exploring Munich. The room cleanliness standards you mentioned are precisely what our team prioritizes in our daily work. We look forward to welcoming you again with our attentive service in the future. Sincerely, Marina N., Hotel München City Center AbM Team

Response from Property: Dear guest, thank you for taking the time to share your stay experience. We are pleased that you noticed our recently completed renovation project, which provides guests with a brand new environment. We also appreciate your positive comments on the overall environment of the hotel. Regarding the comments on room space, we offer a variety of room types with different sizes ranging from 15 square meters to 30 square meters. We suggest that you consider our more spacious superior rooms or suites next time. Thank you for mentioning the convenience of parking. In addition to street parking spaces, we also provide 75 parking spaces in the underground parking lot, providing guests with more options. We look forward to welcoming you again. Best regards, Paz M., Voice of Customer Coordinator

Response from Property: Dear Guest, Thank you for your positive review and support! We are delighted to hear that you were satisfied with the hotel's facilities, every aspect of which is designed to provide a comfortable stay. We are also pleased that our thoughtful consideration of the surrounding environment allowed you to experience the unique charm of the city during your trip. Your high praise for cleanliness is the best encouragement for our daily work; maintaining a clean and tidy environment is always our top priority. Excellent supporting services bring you convenience and pleasure, which is precisely the goal our team relentlessly pursues. We are honored by your praise of the overall service; every member of the team is dedicated to creating unforgettable stay experiences for our guests. We look forward to bringing you another wonderful stay in the near future. Best regards, Marina N., Hotel München City Center AbM Team

Response from Property: Dear guest, thank you for taking the time to share your stay. We sincerely apologize for the drainage issue you experienced. As a hotel that recently completed a comprehensive bathroom renovation, we will take immediate action to resolve this issue. We sincerely invite you to stay again and allow us to provide you with an opportunity to provide you with an even better service experience. Sincerely, Martina P., Voice of Customer Coordinator

Response from Property: Dear guest, thank you for sharing your stay experience with us. We are glad to know that you appreciate the cleanliness of our hotel and the warm service of our staff. We are truly centrally located in Munich, just a short walk from the central train station, making it easy to explore the city. We sincerely apologize for the inconvenience you experienced during your stay. Please understand that our check-in times are designed to provide all guests with fully prepared rooms, ensuring that every guest experience is of the best possible standard. Regarding the room type issue, we have taken corresponding measures to ensure that the reservation is consistent with the actual room provided, and we will continue to work hard to make every guest's accommodation experience perfect. We look forward to welcoming you again to enjoy a more perfect accommodation experience. Your Guest Experience Department

Response from Property: Dear Zhouzhou1018, thank you for sharing your stay experience. We are delighted to hear that you praised our hotel's location; indeed, our location is very convenient, close to the central train station and the historic city center. We also appreciate the quiet environment you mentioned, as all our rooms are carefully soundproofed to ensure a peaceful stay. We look forward to welcoming you back and wish you a pleasant stay. Your Guest Experience Department