H2 Hotel München Olympiapark

H2 Hotel München Olympiapark Reviews

H2 Hotel München Olympiapark

Moosacher Str. 82, Munich, GermanyView Hotel Details
H2 Hotel München Olympiapark
H2 Hotel München OlympiaparkH2 Hotel München OlympiaparkH2 Hotel München Olympiapark
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H2 Hotel München Olympiapark Guest Reviews

4.3/5
Very Good
113 review
Verified reviews
Location4.5
Amenities4.1
Service4.2
Cleanliness4.4
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All Reviews(113)
Positive reviews(109)
Reviews with photos/video(18)
Awesome stay(36)
Delicious breakfast(36)
Clean and tidy(25)
Easy to get around(16)
Convenient location(16)
Friendly host(13)
Close to metro(13)
Great value for money(12)
Negative reviews(4)
JerryYu1242
Comfort 3 Beds Room
Stayed in Feb 2024
Family
7 review
5.0/5
Outstanding
Posted on Mar 22, 2024
Very convenient and cheap highly recommend, you can find you can find mental station just next to hotel , and very beautiful Olympic park next to hotel
Response from Property: Dear Jerry,We are delighted about your brilliant rating as it confirms that your abidance at our hotel was pleasant and our conveniences highly appreciated. Please come back soon and let us enable your next stay just as memorable.Warm regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Justinc
Comfort 4 Beds Room
Stayed in Nov 2023
Family
27 review
3.5/5
Posted on Nov 27, 2023
Value for money hotel, decent breakfast, near metro, pillows are abit too soft. Indoor garage available and near to BMW town.
Response from Property: Dear Justinc,Thanks a lot for rating on your recent abidance at our H2 Hotel. We are glad that our daily efforts and most of our conveniences were appreciated which made your stay pleasant overall. Hopefully we can welcome you back again someday and fully convince you of our high level standard as well as excellent hospitality. Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Rest and Relax
Comfort 4 Beds Room
Stayed in Nov 2023
Family
14 review
4.0/5
Very Good
Posted on Nov 28, 2023
Nice view from room. Every extra hour extra 10 Euro. Metro right in front of hotel. No shops besides, back or front of hotel. One station away for shopping mall.
Response from Property: Dear Guest,Many thanks for having stayed at our hotel and for sharing a super review. We are happy that you acknowledged our guest oriented service and most of our amenities which made your abidance enjoyable. Hopefully we will meet again soon.Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
YYLow
Comfort 3 Beds Room
Stayed in Nov 2023
Family
7 review
4.5/5
Great
Posted on Nov 12, 2023
Hotel staff are friendly and helpful. Location of hotel was excellent…tram and train station was about 100 meters away. We book a family suite and was given high floor, quiet and comfortable room.Breakfast buffet was good !!!!
Response from Property: Dear Guest,Thank you very much for your great rating. It was our pleasure to have satisfied almost all of your expectations which made your time with us pleasant and enjoyable. We look forward to enable your next stay just even more delightful and hope to meet again someday. Sincerely,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Guest User
Comfort 4 Beds Room
Stayed in Aug 2023
Family
1 review
5.0/5
Outstanding
Posted on Aug 5, 2023
Well located close to the Olympic Park. Cleaning staff were lovely and couldn't do enough. Great playground very close to the hotel
Response from Property: Dear Guest,Thank you very much for your stay at our hotel and for your very good online review. It was a pleasure for us to overall satisfy your expectations and we appreciate your lovely comment. See you soon.Sincerely,Your H-Hotels Team,Anika Müller - Online Reputation Manager
Guest User
Comfort 4 Beds Room
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 16, 2023
Fantastic facilities and service. Staff courteous and helpful. Location right beside subway station. Relaxing, comfortable place to come back to after full day sightseeing!
Response from Property: Dear Guest, Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again in Munich.Sincerely, Your H-Hotels Team, Anika Müller - Online Reputation Manager
Guest User
Comfort Twin Room
Stayed in Aug 2023
Family
1 review
4.5/5
Great
Posted on Aug 31, 2023
The hotel was even better than expected. Great staff, very clean and the room in an impecable style.
Response from Property: Dear Guest,Thanks a million for giving your recent stay at our H2 Hotel such a fabulous rating. We are more than happy that you acknowledged our conveniences and excellent service features just as much as our warm hospitality. Please come back again soon and enjoy another delightful abidance with us.Sincerely,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Rolands
Comfort 4 Beds Room
Stayed in Aug 2023
Family
1 review
4.5/5
Great
Posted on Aug 2, 2023
all in all very good and according to the price. Easy to get to. late check-in is possible.
Response from Property: Dear Guest,Thanks a lot for your review! It was nice to host you in our hotel and we are looking forward to a repetition! Sincerely,Your H-Hotels Team,Anika Müller - Online Reputation Manager
Guest User
Comfort Twin Room
Stayed in Jun 2023
Friends
8 review
2.2/5
Posted on Jul 20, 2023
I checked into the hotel around 11:00 pm on June 26th 2023 and was greeted by a man from the Middle East or Central Asia who appeared very impatient during the check in process. He is unwilling to explain to me the various precautions that guests should be aware of, such as breakfast time, check-out time, etc. It may because my inability to speak German is surprising and unpleasant for him. My companion and I booked a double bed room, but upon entering the room, we found that we didn't have any pillows, so I went downstairs to ask for them. Coincidentally, a white man in front of me said he didn't have any towels in his room, and the Central Asian man at the front desk politely brought him a towel without saying a word more. At this point, I called my companion to inquire if there were any towels missing in our room. He said that there was only one towel in the room and i should ask for another one. So I walked up to the Central Asian man and asked for more pillows and towels. He suddenly changed his attitude. The courtesy he had shown towards the white man just now disappeared. He asked me, "Why do you need so many pillows? Don't you have any towels in your room?…" His eyes and expression were very arrogant and impatient. Is this difference in treatment because I am from East Asia? Unacceptable racial discrimination, if I had not paid the room fee for 3 nights in advance, I would definitely leave immediately! And the hotel's breakfast and hygiene conditions are worrying! I saw a very long hair in the scrambled egg pot, so I called out to the service staff to remind her. However, she only focused on chatting with colleagues and responded from a distance, saying, "More scrambled eggs will come later!" She thought I called her because the scrambled egg pot was empty. I looked at the strange American standing next to me and we were very helpless. We silently walked away.
Response from Property: Dear Guest,We deeply regret that your stay with us wasn't as pleasant as you would have expected. Please accept our apologies for the mentioned inconveniences and be assured that we do our very best each day to meet the quality level of our hotel. The satisfaction of each guest is our highest priority and as a matter of course we will discuss your meaningful feedback internally. Hopefully you will give us one more opportunity to change your point of view and win you with our great advantages during a future visit. Sincerely,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Anthonyckh
Comfort Twin Room
Stayed in Dec 2022
Couples
2 review
2.7/5
Posted on Dec 13, 2022
Everything was good until the last day. There were dirty vomited pillows and blankets put outside at the room, I told the front desk to clean it up when I went down to have breakfast, when I finished the breakfast, two of the staffs came up with me and said nothing but just followed me to my room, and I realised those dirty pillows and blankets put further nearer to my room. Those two staffs were looking at my room while I opened the door to check if those dirty pillows and blankets were from me. This action made me feel very disrespected and uncomfortable. When I closed the door, my room was covered with those stinky and disgusting smell, I called the front desk serval times trying to ask them to clean those things up ASAP, but no one answered the call, after constantly calling for 5 minutes, they finally picked up the call and told me the housekeeping staff will come and clean it after 2 hours. I can’t bear with those smell, the only thing I can do is to checkout at 9am in the morning.
IamJasonCCC
Comfort Twin Room
Stayed in May 2023
Couples
1 review
4.7/5
Amazing
Posted on Jun 8, 2023
Simply exceptional in every way for how little the price is, definitely staying at this place again if I’m visiting Munich again. Very convenient with metro exit right outside the front door, clean and tidy room and some nice breakfast to provide.
Response from Property: Dear Iam Jason,We are grateful for your fantastic rating as it shows that you had a brilliant time with us. It was our pleasure to have satisfied your expectations and we hope to welcome you back again soon for another wonderful stay.Kind regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Guest User
Comfort 4 Beds Room
Stayed in Apr 2023
Family
1 review
4.2/5
Very Good
Posted on May 1, 2023
We recently stayed at this hotel booked through trip.com and found it to be a fine experience overall. As someone traveling with kids, I appreciated the hotel's kid-friendly amenities and atmosphere. The location was also very convenient, with easy access to transportation into the city and nearby attractions like the Olympic park and BMW museum. While the breakfast options were somewhat limited, they still provided enough basic items to start the day off right. Overall, I would recommend this hotel to anyone looking for a comfortable and convenient stay in the area. Thanks, trip.com!
Response from Property: Dear Guest,We are happy that the positive impressions of your recent stay made you leave us a great rating. How lovely to know that our modern comfort as well as guest oriented service met your expectation of a pleasant abidance. Please come back again someday and allow us to enable your time at our H2 Hotel just as or even more delightful. Best wishes,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Guest User
Comfort Twin Room
Stayed in Apr 2023
Solo travelers
8 review
3.5/5
Posted on Apr 11, 2023
Please at least provide a kettle for us to make some hot drinks/still water and an iron for us to iron clothes.
Response from Property: Dear guest, Thank you for your time to rate and comment on your recent stay at our hotel. We regret that even though you overall enjoyed a pleasant time with us not all of our conveniences fully met your expectations. Please come back again someday and allow us to improve your impressions. Best regards, Your H-Hotels Team,Christina Dinklage – Online Reputation Manager
Guest User
Comfort Twin Room
Stayed in Mar 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on May 23, 2023
I was there on business and was very pleased by everything. The room was modern and clean. Sound proofing was impeccable. The breakfast buffet had vegan options. Throughly recommend it to anyone.
Response from Property: Dear Guest,Thanks a million for staying at our hotel and for giving your experiences such a brilliant rating. We are delighted that you enjoyed your abidance and highly appreciated our conveniences as well as amenities. Please come back soon for another wonderful time with us in modern ambience.Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Guest User
Comfort Twin Room
Stayed in Mar 2024
Business travelers
3 review
4.2/5
Very Good
Posted on Apr 23, 2024
Wide variety of buffet
Response from Property: Dear Guest,We are happy about your great rating and thankful for sharing it with us as well as our future guests. How lovely to know that your stay at our H2 Hotel was pleasant and our conveniences appreciated. We would be delighted to welcome you back again someday for another enjoyable time with us. Sincerely,Your H-Hotels Team,Thea Neumann - Online Reputation Manager