Munich Ludwigsvorstadt-Isarvorstadt 5-star Hotels

Location is good, breakfast is fabulous. However, that are three points that somehow affect my satisfaction towards the hotel. 1. The television automatically turns on during the midnight, which prevents me from having a good sleep. It turns on for 2-3 times at around 1am 2am and 4am which i found disturbing and kind of scary 2. The room cleaning guy threw my own face towel away….thought my face towel is white and quite similar to the hotel one…. 3. The hotel has hold up 296 euros from my card, didnt know if this is the deposit or not, but i have prepaid my hotel money and the deposit seems more than the ones i have stayed before Overall the hotel is gorgeous

The hotel is at the opposite of the main train HBF but depends with entrance you come out. We blessed that the breakfast provides Prosecco on Sat & Sun free flow from 6-11am. And of course wide spread of breakfast, mainly bread. We enjoyed our stay

With a stay at Koenigshof, A Luxury Collection Hotel, Munich, you'll be centrally located in Munich, steps from Karlsplatz - Stachus and 10 minutes by foot from Marienplatz. This boutique hotel is 0.6 mi (1 km) from Viktualienmarkt and 3.2 mi (5.1 km) from Olympic Park.Relax and unwind with massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and bike storage.Satisfy your appetite for dinner at Greta Oto, a restaurant which specializes in Latin American cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free valet parking is available onsite.Make yourself at home in one of the 87 air-conditioned rooms featuring minibars (stocked with some free items) and espresso makers. Your pillowtop bed comes with down comforters and premium bedding. 140-cm Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.

When we turned up at the hotel at no fault of the hotel the holiday company we used did not change the dates of our hotel (from 26-29th to 27-30th) in line with our flights. This was quickly sorted by signing a form to confirm that this was the case. Then on our last night I was in the room by myself when a man that had just checked in had let himself into the room, he soon realised and walked straight back out. Shortly after I had a receptionist named Mustafa I have been told barge into the room demanding that I pack and leave right away as I should not be there. He threatened to ring the police if I did not leave right away. He did not want to listen to a word I said when I tried to explain to him the situation that I thought could have been the mix up, I rang my boyfriend to come straight up to the room. The tone and manner of this staff member was completely unacceptable. As soon as my boyfriend arrived his manner changed completely and became very polite. My partner went down to reception to try and sort things out to which he got shown the form we filled in on arrival with it forged, the date had been crossed out and edited which I’m assuming is to try and cover up the fact they were in the wrong. Never experienced anything like this anywhere I have travelled before. Definitely did not feel safe by myself as a woman. So disappointed after such a lovely holiday this completely changed the tone and ruined it 😢

Facilities: Complete, close to the subway Hygiene: Very good, the bathroom is slightly small and the heating is sufficient. good environment Service: good The breakfast buffet is very special and tastes great! I was happy eating it every day for a week! There is also an airport bus station nearby, which is very convenient. Remember to pay for the airport bus and ask for the ticket immediately!

Worst hotel I've ever stayed in! Don't let the photos, high stars and several good reviews trick you, like they tricked my husband and I. Initially when we booked our room we expected a spacious and clean 1 + 1 room with a living room, bedroom, kitchen, and bathroom. But when we were at the reception, one of the staff members explained to us that we had gotten a completely different room because ”they don't give out rooms based on pictures” but rather instead have their own system of stages or levels and you don't even know which exact room you get when booking. They claim the one we booked was a tiny room that could barely fit my family of four and several luggages (we had been traveling overseas for a month).There wasn't even any space to walk between the beds or between the luggages, and I'm not exaggerating when I say I couldn't even close the door because our room was so small. The bathroom was infested with bugs on the ceiling and walls, the whole place smelled of obnoxiously strong perfume to mask the disgusting odor of meat previously cooked in the kitchen and throughout the whole ”stage”, and most bothersome of all, neither my family and I nor our luggages could fit in our small room. After explaining that we wouldn't be able to spend almost a week in this room, I spent over an hour trying to convince the people working at the reception to either give us our originally booked room or refund our money back and they said they couldn't do EITHER of them because the hotel was fully booked and since we paid online it wouldn't have been possible to give us our money back. What a scam! After a while of arguing, they finally agreed to let us stay one night in the room we paid for in the first place and refunded the rest of the money to us. My husband and I spent the rest of our day searching for a new hotel during the busiest time in Munich when every hotel was fully booked for the next few days. (In case you were wondering, we were able to find one that we loved for the rest of our vacation.) If our troubles only stopped there I wasn't going to take my time to write this review, but unfortunately the hotel staff and management had to disappoint me once again! The breakfast was not very good and the food was minimal, but more than that I felt like we were in the middle of a forest full of bees and flies, both outdoors and indoors. Not just one, but more than enough to prevent us from eating in peace. My kids kept screaming, and the jars of jam were full of bees. I informed a staff member and she brought back another jar in 5 minutes and I got some jam in time before it would be full of those bees again. If the doors of the hotel hadn't been open the whole time for them to come inside we wouldn't have had this problem. To make matters worse, my eldest daughter had been feeling sick for a few days and started feeling worse that morning, so her dad took her to get medical treatment leaving only me and my 8 year old daughter behind. Close to the che

If you are looking for a place with a similar price range and location, I highly recommend Aloft over Mercure. Location: close to Munich central station, but you can hear people screaming and yelling at night. Be careful walking on the street late. Staff: front desk staffs are not very welcoming but the attitude was acceptable. Other staffs are friendly. The two hotlines of the 24-hour manager and front desk never worked during my stay; no one answered on either line. Room: you can feel it's old. Although the room is in great condition, you can still feel its ”oldness.” The shower room has only half door, which is a weird design because you can splash water everywhere after showering and make a mess. The air conditioner and heater did not work. I tried to call the staff to help, but no one answered. And due to the malfunction of the air conditioner, the air was not circulated and felt very stuffy. The old room smell was getting stronger since there was no air conditioning.

Great customer service, very comfortable room excellent location. I stayed there for 5 nights. The subway is at 5 minutes walk and main central station (Hautbanhauf) is -2 minutes walk. But the city centre is just 20 minutes walk as well. I was able to walk everywhere without any issues. The best part was that Oktoberfest location is also just 5 minute walk!!

The hotel is beautiful. It is set right beside the English garden. Simply gorgeous. It is a little bit far from the main attractions of town. For example, Marion plots, and the glockenspiel. However, that simple taxi ride will get you there. The lobby is grand, and the staff is quite attentive. However, this is where we need to talk about the missing details. Some of the night staff did not speak almost any English. This made communicating quite difficult. I had this crazy experience of trying to get some ice cream for room service at around 1030 at night. Depending on who we spoke to, you could or could not get anything at that time. This is where two employees actually try to help me and go above. Anisa and Said. We finally got the ice cream. The chocolate ice cream was absolutely delicious. More details… All the hotels are strongly, encouraging guests to save water by reusing towels. I completely agree with this initiative. But if that’s the case, why couldn’t they give us a few more simple hooks in the bathroom? Another detail for hotel: shower temperature control is a mess after flushing toilet! Ouch. Breakfast area is very good. Good selection of food. Staff great. Very attentive. I would suggest longer shields in front of the food since everyone is sneezing everywhere. Another annoying detail - give water out for free! If we’re paying so much for the hotel, then the water should be free. As it is right now, you are charging almost 4 euros for one small bottle of water. That’s a rip off. I’m sure most of the clientele can afford the water bottle, but this really is a rip off. The going rate is actually about one or maybe two Euros . Don’t disrespect us with such ridiculous charges. Anyway, highly recommend this place. Would stay here again.

One of the best hotel in Munich city area. Reasonable price. 1st floor is connected to markets and there is also nice pizza restaurant.