Jardines de La Santa

Service and Staff: The staff receives high marks for their friendliness and attentiveness, ensuring guests feel welcomed and cared for. The restaurant staff is particularly noted for their professionalism and service, contributing to an enjoyable dining experience.

A total disapointment! Booked this place to celebrate my moms 60's. I had booked for three persons, (all checked in my booking, it was correct) when we came the reservation was only for 2 ppl... Funny they had even printed my booking where it clearly said three people. They could not arrange a room with 2 double beds (which I had booked) so it had to be a room with sleeping on a sofa. A lot of hairstrays at the floor in the bathroom. And the food was a total distaster! The primary course was going to be cheese with caramellized onion. When the food came - no caramellized onion. Second course - it seemed like the tuna was brought from the fridge into the microwave, and smelled like something we had never smelled before, like old fish. The taste was as it looked and smelled like... My brothers pork tenderlion was totally raw inside and the potates was uncooked and cold. We decided not to eat since it was really a disapointment and go back to the room. When I asked to borrow a wine opener the waitress she said no, and she only had one. Impressive to only have one opener at a big hotel like this! Just seems like bad service and not help full. I saw they had lights in the gardens and the trees but they were switch off. Saving electricy? I had to ask them to turn on the lights at our terrass cause we didnt see anything when we wanted to dit there since it gets dark at 6.30... This should be a 4 star hotel and I am sorry to say... NOT WORTH THE MONEY. The views and surroundings are beautiful thou. And the receptionist was helpful bringing us a wine opener in the end.

The hotel is amazing, its our third stay & it get better and better! We managed to get the best room ever, the balcony was huge, and there was another also overlooking the monestry. We swan in the pool, & had drinks on another terrace, at the cafe. We dined on the main terrace, the view is stunning & the staff very attentive. The food was great too!